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The Carphone Warehouse Group PLC (LSE: CPW), known as The Carphone Warehouse, is Europe's largest independent mobile phone retailer, with over 1,700 stores across Europe. They are based in the United Kingdom. Outside the UK & Ireland, the retailer is named The Phone House. Image File history File links CWlogo. ...
A public company is a company owned by the public rather than by a relatively few individuals. ...
1989 (MCMLXXXIX) was a common year starting on Sunday of the Gregorian calendar. ...
Acton is a place in the London Borough of Ealing. ...
London (pronounced ) is the capital city of England and the United Kingdom. ...
Charles Dunstone (born 21 November 1964) is the CEO and co-founder of mobile phone retailer Carphone Warehouse. ...
Chief Executive may refer to: Chief Executive of Hong Kong Chief Executive of Macau Chief Executive Officer This is a disambiguation page — a navigational aid which lists other pages that might otherwise share the same title. ...
A chief operating officer (or COO) is a corporate officer responsible for managing the day-to-day activities of the corporation. ...
The Chief Financial Officer (CFO) of a company is the corporate officer primarily responsible for managing the financial risks of a business. ...
A chairman is the presiding officer of a meeting, organization, committee, or other deliberative body. ...
Telecommunication involves the transmission of signals over a distance for the purpose of communication. ...
A landline or main line is a telephone line which travels through a physical, land-based medium. ...
Mobile phones from various years Several mobile phones A mobile or cellular telephone is a long-range, portable electronic device for personal telecommunications over long distances. ...
Look up Telephone in Wiktionary, the free dictionary. ...
This page discusses common devices known as tools, for other meanings see Tool (disambiguation) Modern hammer A tool is, among other things, a device that provides a mechanical or mental advantage in accomplishing a task. ...
Services are: plural of service Tertiary sector of industry IRC services Web services the name of a first-class cricket team in India This is a disambiguation page — a navigational aid which lists other pages that might otherwise share the same title. ...
Employment is a contract between two parties, one being the employer and the other being the employee. ...
In business, a subsidiary is a company controlled by another company or corporation. ...
TalkTalk logo TalkTalk is the home telecommunications branch of the mobile phone retailer The Carphone Warehouse. ...
This page as shown in the AOL 9. ...
The Source by Greyworld, in the new LSE building Paternoster Square. ...
European redirects here. ...
The company was co-founded (with David Ross[1]) in 1989 by current CEO Charles Dunstone from £6,000 savings. 1989 (MCMLXXXIX) was a common year starting on Sunday of the Gregorian calendar. ...
Timeline
| Year | Month | Event | | 1989 | | The Carphone Warehouse launched | | 1994 | | Carphone Warehouse Insurance launched | | 1996 | | First Phone House stores in UK, Paris, Dublin | | 1999 | January | Acquisition of Tandy (UK) for £9m[2] | | 2000 | June | Acquisition of Cellcom for £9.1m[3] | | 2003 | | TalkTalk brand launched | | 2004 | January | Acquisition of E2Save for £4.7m[4] | | March | Acquisition of Xtra in Spain for £11.6m[4] | | November | TalkTalk Broadband launched | | 2005 | March | Acquisition of One Stop Phone Shop for £15m[5] | | December | Acquisition of Tele2 for £11.5m[5] | | December | Acquisition of One.Tel for £169.6m[5] | | 2006 | April | "Free" TalkTalk broadband offer launched[6] | | October | Acquisition of AOL UK for £370m[7] | Image File history File linksMetadata Download high resolution version (2560x1920, 1529 KB) Summary The Carphone Warehouses Support Centre, in Acton, West London. ...
Image File history File linksMetadata Download high resolution version (2560x1920, 1529 KB) Summary The Carphone Warehouses Support Centre, in Acton, West London. ...
Acton is a place in the London Borough of Ealing. ...
London (pronounced ) is the capital city of England and the United Kingdom. ...
1989 (MCMLXXXIX) was a common year starting on Sunday of the Gregorian calendar. ...
1994 (MCMXCIV) was a common year starting on Saturday of the Gregorian calendar, and was designated as the International Year of the Family and the International Year of the Sport and the Olympic Ideal by United Nations. ...
1996 (MCMXCVI) was a leap year starting on Monday of the Gregorian calendar, and was designated the International Year for the Eradication of Poverty. ...
1999 (MCMXCIX) was a common year starting on Friday, and was designated the International Year of Old Farts by the Sometimes-United Nations. ...
Tandy Corporation is the former name of the parent company of RadioShack Corporation, a Fort Worth, Texas-based company best known for its RadioShack electronics stores. ...
This article is about the year 2000. ...
Cellcom may mean: Cellcom (Israel), an Israeli telecommunications company. ...
2003 (MMIII) was a common year starting on Wednesday of the Gregorian calendar. ...
TalkTalk logo TalkTalk is the home telecommunications branch of the mobile phone retailer The Carphone Warehouse. ...
2004 (MMIV) was a leap year starting on Thursday of the Gregorian calendar. ...
2005 (MMV) was a common year starting on Saturday of the Gregorian calendar. ...
Tele2 is Europes biggest alternative telecommunications operator with over 28 million customers in 24 countries. ...
One. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
AOL LLC (formerly America Online, Inc) is an American online service provider, bulletin board system, and media company operated by Time Warner. ...
Corporate values Carphone Warehouse promotes a set of "five fundamental rules" in order to foster a corporate culture focused on customer service. 1. If we don't look after the customer, someone else will. 2. Nothing is gained by winning an argument but losing a customer. 3. Always deliver what we promise. If in doubt, under promise and over deliver. 4. Always treat customers as we ourselves would like to be treated. 5. The reputation of the whole company is in the hands of each individual. Corporate polices are based on these rules and staff performance measurement is also partially based on demonstrating these rules.
TalkTalk TalkTalk is the home telecommunications branch of The Carphone Warehouse.
Refer to TalkTalk TalkTalk logo TalkTalk is the home telecommunications branch of the mobile phone retailer The Carphone Warehouse. ...
Marketing campaigns 
Mowbli Logo | In the 1990s Carphone Warehouse became well-known for using the Stereo MCs' "Connected" in its advertisements. This article is about the year. ...
Stereo MCs in concert, August 2006 Stereo MCs is a British hip hop group. ...
Mowbli, the little mobile phone, is Carphone Warehouse's mascot. He appears mainly in radio advertisements with his friend Ed (voiced by the Irish comedian Ed Byrne), and also on television advertisements. Ed Byrne (born April 10, 1972 in Swords, Dublin) is a stand up comedian from Ireland . ...
They have been the sponsors for the UK's version of Big Brother since series 5 in 2004. In 2006 they also sponsored Celebrity Big Brother and related Celebrity Big Brother shows on Channel 4. To sponsor something is to support an event, activity, person or organization by providing money or other resources in exchange for something, usually advertising or publicity, and always access to an audience. ...
Previous series Big Brother is a reality TV show broadcast on Channel 4, and S4C in Wales, in which a number of contestants live in an isolated house trying to avoid being evicted by the public with the aim of winning a large cash prize at the end of the...
2004 (MMIV) was a leap year starting on Thursday of the Gregorian calendar. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
Channel 4 is a public-service television broadcaster in the United Kingdom (see British television). ...
Acquisitions
AOL UK On 10 October 2006, Carphone Warehouse announced the purchase of AOL UK for £370m.[7][8][9] This makes Carphone Warehouse the 3rd largest broadband provider, with over 2 million customers, and the largest LLU Operator with more than 150,000 LLU customers.[10][11] October 10 is the 283rd day of the year (284th in Leap years). ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
Logo Main office, in Acton, West London The Carphone Warehouse is (as of 2004) Europes largest mobile phone retailer, with over 1,300 stores across Europe. ...
AOL LLC (formerly America Online, Inc) is an American online service provider, bulletin board system, and media company operated by Time Warner. ...
Logo Main office, in Acton, West London The Carphone Warehouse is (as of 2004) Europes largest mobile phone retailer, with over 1,300 stores across Europe. ...
Local loop unbundling (LLU) is the process of allowing telecommunications operators to use the twisted-pair telephone connections from the telephone exchanges central office to the customer premises. ...
It should be noted that the acquisition process is not due to complete until the 31st December 2006 (primarily due to EU competition authority clearance) and so it is unlikely that CPW will release much more detailed information until 2007.
December 31 is the 365th day of the year (366th in leap years) in the Gregorian Calendar. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
Competition law is one of the areas of authority of the European Union. ...
Logo Main office, in Acton, West London The Carphone Warehouse is (as of 2004) Europes largest mobile phone retailer, with over 1,300 stores across Europe. ...
It has also been stated in their press release[7] that AOL UK Audience business will remain a separate organization and brand with a revenue sharing agreement. It is not yet clear if the AOL UK Access business (the broadband part) will be fully integrated into CPW. Logo Main office, in Acton, West London The Carphone Warehouse is (as of 2004) Europes largest mobile phone retailer, with over 1,300 stores across Europe. ...
AOL UK customers will not be automatically transferred to Talk Talk.[12]
AOL is consulting on job cuts. The Times stated "AOL has begun to consult on the cuts, with 100 of a total 500 UK jobs expected to go by Christmas."[13] In line with legal requirements, AOL UK has notified the DTI that redundancies are planned. The Press Gazette stated "The company has informed the DTI that it is possible that it will make more than 100 redundancies".[14] The Times is a national newspaper published daily in the United Kingdom since 1785, and under its current name since 1788. ...
The Department of Trade and Industry is a United Kingdom government department. ...
The Press Gazette, formerly known as UK Press Gazette (UKPG), is a British media trade magazine dedicated to journalism and the press. ...
On the 1st November 2006, it is made public that Karen Thompson, AOL UK CEO and President AOL Europe, resigned and is succeeded by Carlo d'Asaro Biondo (previously CEO of AOL France). Karen was responsible for launching AOL UK in 1996.[15] (Redirected from 1st November) November 1 is the 305th day of the year (306th in leap years) in the Gregorian Calendar, with 60 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
AOL LLC (formerly America Online, Inc) is an American online service provider, bulletin board system, and media company operated by Time Warner. ...
E2Save and the One Stop Phone Shop The Carphone Warehouse own two mobile phone e-tailers, E2Save and One Stop Phone Shop. These were competitors acquired by the company. Orders are fulfilled through the Carphone Warehouse. However, each company has its own terms and conditions and most importantly - rules regarding promotions. Both offer reduced line rental by 'cash back' redemption. Customers must send in bills and vouchers to claim back line rental paid to the network.
In the case of the One Stop Phone Shop, Customers have had a history of problems in claiming their cash back and in the promised delivery of mobile phones.[16][17][18]
Data protection On the 15 August 2006, the Information Commissioner's Office issued Preliminary Enforcement Notices for breaches of PECR (The Privacy and Electronic Communications Regulations) against Carphone Warehouse and TalkTalk for making marketing calls to people who are signed up to the Telephone Preference Service (TPS) or people who have asked that the company make no further calls to them.[19][20] August 15 is the 227th day of the year in the Gregorian Calendar (228th in leap years), with 138 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
The Office of the Information Commissioner (OIC) in the United Kingdom, is an independent government authority and reports directly to Parliament. ...
TalkTalk logo TalkTalk is the home telecommunications branch of the mobile phone retailer The Carphone Warehouse. ...
The Telephone Preference Service is a British opt-out telephone list that is intended to prevent telemarketing calls to those who do not wish to receive them. ...
On 28 October 2006 in a Times interview Richard Thomas, Britain's Information Commissioner, stated:[21] October 28 is the 301st day of the year (302nd in leap years) in the Gregorian Calendar, with 64 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
The Times is a national newspaper published daily in the United Kingdom since 1785, and under its current name since 1788. ...
Ireland The Office of the Information Commissioner was set up under the terms of the Freedom of Information Act, 1997, which came into effect in April 1998. ...
We’re taking action against some of the telecom companies, Talk Talk and Carphone Warehouse. We’re taking action against them because we’ve had a lot of complaints that they’ve been telephoning people with marketing calls, people whose name is on the telephone preference service. And then we do these prosecutions, particularly with private detectives. We’ve got a big case coming up. Footnotes - ^ David Ross appointed to board of the National Portrait Gallery. 10 Downing Street (17 February 2006). Retrieved on 2006-11-02.
- ^ Carphone Warehouse Snaps Up Tandy's Old UK Stores 01/26/99. Newsbytes PM, (26 January 1999). Retrieved on 2006-11-05.
- ^ On 13 June 2000, the Group acquired the trade, assets and certain liabilities of Cellcom Limited, a telecoms services business registered in England, for a gross cash consideration of £9.1m.
The Carphone Warehouse (2001). Annual Report 2001. (pdf) Press release. Retrieved on 2006-11-03. - ^ a b The Carphone Warehouse (2004). Annual Report 2004. (pdf) Press release. Retrieved on 2006-11-03.
- "On 1 January 2004, the Group acquired 100% of the issued share capital of E2save.com Limited, a company registered in England, for an initial gross consideration of £1.4m, with a further contingent deferred consideration of up to £3.3m payable over two years."
- "On 8 March 2004, the Group acquired 100% of the issued share capital of Xtra Telecom SA, a fixed line service provider registered in Spain, for an initial gross consideration of £7.5m, with a further contingent deferred consideration expected to be up to £4.1m payable over two years."
- ^ a b c The Carphone Warehouse (2005). Annual Report 2005. (pdf) Press release. Retrieved on 2006-11-04.
- "On 1 March 2005, the Group acquired 100% of the issued share capital of One Stop Phone Shop Limited, a company registered in England and Wales that specialises in the mobile ‘off-the-page’ market, for an initial gross cash consideration of £8.3m, with a further contingent deferred consideration of up to £6.7m payable over two years."
- "On 16 December 2005, the Group acquired 100% of the issued share capital of Tele2 UK Communications Limited (Tele2 UK), a company registered in Englandand Wales, for a gross cash consideration of £11.5m. Tele2 UK is involved in the provision of telecommunications services to residential customers."
- "On 19 December 2005, the Group acquired 100% of the issued share capital of Centrica Telecommunications Limited, Onetel Limited, Telco Holdings Limited, Awardmodel Limited and their subsidiaries (Onetel), all of which are registered in England and Wales, for a gross cash consideration of £169.6m. Onetel is involved in the provision of telecommunications services to both residential and business customers."
- ^ The Carphone Warehouse (2006-04-11). Free broadband forever. Press release. Retrieved on 2006-11-08.
- ^ a b c "Carphone Warehouse to acquire Time Warner's AOL Internet access business in the UK for £370 million", Carphone Warehouse Press Release, 2006-10-11. Retrieved on 2006-10-27.
- ^ "Carphone Warehouse to acquire Time Warner's AOL Internet access business in the UK for £370 million", AOL UK Press Release, 2006-10-11. Retrieved on 2006-10-27.
- ^ "Carphone Warehouse buying AOL UK", BBC News, 2006-10-11. Retrieved on 2006-10-11.
- ^ "State of the nation - Local Loop Unbundling", ADSLguide, 2006-10-26. Retrieved on 2006-10-28.
- ^ The exact figure for LLU customers is not in the public domain, hence 150,000 is the estimated minimum. "Carphone Warehouse with 421,000 live broadband users", ADSLguide, 2006-10-26. Retrieved on 2006-10-31.
- ^ "AOL broadband customers face dilemma after Talk Talk takeover", The Sunday Times, 2006-10-15. Retrieved on 2006-11-01.
- ^ "AOL staff cuts follow its sale to Carphone Warehouse", The Times, 2006-10-12. Retrieved on 2006-11-03.
- ^ "Journalists fear cuts at AOL", The Press Gazette, 2006-11-01. Retrieved on 2006-11-07.
- ^ "AOL Europe gets new head", The Register, 2006-11-01. Retrieved on 2006-11-01.
- ^ Problems with One Stop Phone Shop. Consumer Deals. Retrieved on 2006-11-13.
- ^ Forum OSPS: One Stop Phone Shop (TalkTalk). The Scream. Retrieved on 2006-11-13.
- ^ Forum OSPS: I would never buy anything again from this company under any circumstances!. DooYoo. Retrieved on 2006-11-13.
- ^ Preliminary Enforcement Notices (pdf). ICO. Retrieved on 2006-11-13.
- ^ Statutory Instrument 2003 No. 2426 The Privacy and Electronic Communications (EC Directive) Regulations 2003. Office of Public Sector Information. Retrieved on 2006-11-13.
- ^ "Full text of the interview with Richard Thomas", The Times, 2006-10-28. Retrieved on 2006-11-13.
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 2 is the 306th day of the year (307th in leap years) in the Gregorian Calendar, with 59 days remaining. ...
January 26 is the 26th day of the year in the Gregorian calendar. ...
1999 (MCMXCIX) was a common year starting on Friday, and was designated the International Year of Old Farts by the Sometimes-United Nations. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 5 is the 309th day of the year (310th in leap years) in the Gregorian Calendar, with 56 days remaining. ...
A news release, press release or press statement is a written or recorded communication directed at members of the news media for the purpose of announcing something claimed as having news value. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 3 is the 307th day of the year (308th in leap years) in the Gregorian Calendar, with 58 days remaining. ...
A news release, press release or press statement is a written or recorded communication directed at members of the news media for the purpose of announcing something claimed as having news value. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 3 is the 307th day of the year (308th in leap years) in the Gregorian Calendar, with 58 days remaining. ...
A news release, press release or press statement is a written or recorded communication directed at members of the news media for the purpose of announcing something claimed as having news value. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 4 is the 308th day of the year (309th in leap years) in the Gregorian Calendar, with 57 days remaining. ...
A news release, press release or press statement is a written or recorded communication directed at members of the news media for the purpose of announcing something claimed as having news value. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 8 is the 312th day of the year (313th in leap years) in the Gregorian Calendar, with 53 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
October 27 is the 300th day of the year (301st in leap years) in the Gregorian Calendar, with 65 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
October 27 is the 300th day of the year (301st in leap years) in the Gregorian Calendar, with 65 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
October 11 is the 284th day of the year (285th in leap years) in the Gregorian calendar. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
October 28 is the 301st day of the year (302nd in leap years) in the Gregorian Calendar, with 64 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
October 31 is the 304th day of the year (305th in leap years) in the Gregorian Calendar, with 61 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 1 is the 305th day of the year (306th in leap years) in the Gregorian Calendar, with 60 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 3 is the 307th day of the year (308th in leap years) in the Gregorian Calendar, with 58 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 7 is the 311th day of the year (312th in leap years) in the Gregorian Calendar, with 54 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 1 is the 305th day of the year (306th in leap years) in the Gregorian Calendar, with 60 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 13 is the 317th day of the year (318th in leap years) in the Gregorian Calendar, with 48 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 13 is the 317th day of the year (318th in leap years) in the Gregorian Calendar, with 48 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 13 is the 317th day of the year (318th in leap years) in the Gregorian Calendar, with 48 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 13 is the 317th day of the year (318th in leap years) in the Gregorian Calendar, with 48 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 13 is the 317th day of the year (318th in leap years) in the Gregorian Calendar, with 48 days remaining. ...
2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
November 13 is the 317th day of the year (318th in leap years) in the Gregorian Calendar, with 48 days remaining. ...
References "Carphone Warehouse rescued with AOL buy", The Register, 2006-11-15. Retrieved on 2006-11-17. 2006 (MMVI) is a common year starting on Sunday of the Gregorian calendar. ...
17 November is also the name of a Marxist group in Greece, coinciding with the anniversary of the Athens Polytechnic uprising. ...
See also Talk Talk was a popular English music group that was active from 1981 to 1991. ...
Charles Dunstone (born 21 November 1964) is the CEO and co-founder of mobile phone retailer Carphone Warehouse. ...
AOL LLC (formerly America Online, Inc) is an American online service provider, bulletin board system, and media company operated by Time Warner. ...
Local loop unbundling (LLU) is the process of allowing telecommunications operators to use the twisted-pair telephone connections from the telephone exchanges central office to the customer premises. ...
External links - Carphone Warehouse group website
- Carphone Warehouse customer website
- Carphone Warehouse annual reports
- Carphone Warehouse history
 | UK mobile phone companies | | T-Mobile | Vodafone | O2 | Orange | 3 | Mobile Virtual Network Operators:
BT Mobile | easyMobile | Fresh Mobile | M&S Mobile
Mobile World | TalkTalk | Tesco Mobile | Virgin Mobile Image File history File links Flag_of_the_United_Kingdom. ...
This is a list of mobile phone network operating companies. ...
T-Mobile logo T-Mobile is a multinational mobile phone operator. ...
Vodafone Group plc is a British mobile phone operator headquartered in Newbury, Berkshire, England. ...
The O2 plc logo. ...
Orange SA is a major mobile phone operator. ...
3 Logo 3 is a 3G operator in Europe, Australia, and Hong Kong, owned by Hutchison Whampoa. ...
This article does not cite its references or sources. ...
BT Group plc (also known as British Telecommunications plc) which trades as BT (and previously as British Telecom) is the privatised UK state telecommunications operator. ...
The easyGroup, founded in 1998, is the holding company controlling the “easy†ventures; it is privately owned by Stelios Haji-Ioannou. ...
Marks & Spencer plc is mint(known also as M&S and sometimes colloquially as Marks and Sparks or Marks) is a British retailer. ...
Logo Main office, in Acton, West London The Carphone Warehouse is (as of 2004) Europes largest mobile phone retailer, with over 1,300 stores across Europe. ...
TalkTalk logo TalkTalk is the home telecommunications branch of the mobile phone retailer The Carphone Warehouse. ...
Tesco plc is a United Kingdom-based international supermarket chain. ...
Virgin Mobile Ltd is a mobile phone service provider operating in the United Kingdom, Australia, Canada, South Africa, the United States and France. ...
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 This article about a retailer in the United Kingdom is a stub. You can help Wikipedia by expanding it. Image File history File links Flag_of_the_United_Kingdom. ...
Drawing of a self-service store. ...
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