| Meg Whitman 1956— - EARLY LIFE, EARLY SUCCESSES, TAKING ON eBAY, REMAKING A COMPANY (3127 words) |
 | This fidelity is crucial to the company's continued success, a reality that Whitman took so seriously that she had an expensive customer-service system created to respond to customer emails within 24 hours. |
| At company headquarters in San Jose, she kept in close contact with employees, using a cubicle as an office and, on occasion, fielding phone calls and emails from customers. |
| She guarded the company's reputation even as she sought continually to broaden eBay's reach in an effort to make the company a truly global enterprise. |
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