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Encyclopedia > Capita Group

Capita is a British company headquartered in London which specialises in business process outsourcing, having clients in central and local government, and in the private sector. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. This article is about the capital of England and the United Kingdom. ... Outsourcing entered the business lexicon in the 1980s and often refers to the delegation of non-core operations from internal production to an external entity specialising in the management of that operation. ... The Source by Greyworld, in the new LSE building Paternoster Square. ... The FTSE 100 Index (pronounced footsie) is a share index of the 100 most highly capitalized companies listed on the London Stock Exchange, begun on January 3, 1984. ...


One of the government facilities run by Capita is the Criminal Records Bureau; in 2002, when mandatory CRB-vetting of all workers with children was brought in, a large number of teachers were temporarily unable to work after Capita's systems had difficulty with the workload and were subsequently overwhelmed, meaning that the start of the academic year was delayed in places. Poor systems specifications and last-minute changes in government policy by the then Secretary of State for Education, Estelle Morrisare believed to be major causes for these delays. Capita also collects the television licence fee on behalf of the Post Office for the BBC, manages call centres for many government initiatives such as the London congestion charge, and provides IT services, including web hosting and helpdesk support, to many county and city councils, many LEAs, the Driving Standards Agency and the National Rail (NCAA). They are the developers of the SIMS schools information management software that is used in many primary and secondary schools across the country. The Criminal Records Bureau (CRB) is an executive agency of the Home Office in the United Kingdom, which conducts criminal record checks on potential employees on behalf of organisations and recruiters throughout England and Wales. ... Estelle Morris, Baroness Morris of Yardley, PC (born 1952) is an English Labour politician and member of the House of Lords. ... A television licence is an official licence required in some countries for all owners of a television receiver. ... Royal Mails logo Royal Mail is the national postal service of the United Kingdom. ... The British Broadcasting Corporation, usually known as the BBC (and also informally known as the Beeb or Auntie) is one of the largest broadcasting corporations in the world in terms of audience numbers, employing 26,000 staff in the UK alone and with a budget of more than £4 billion. ... The white-on-red C marks all entrances to the congestion charge zone although in some areas the charge zone is poorly signed, and accidental journeys into the zone can occur For more coverage on London, visit the London Portal. ... The Driving Standards Agency (DSA) is an executive agency of the UK Department for Transport (DfT) and is part of the Driver, Vehicle and Operator (DVO) group. ... National Rail uses the BR double-arrow logo National Rail is a brand name of the Association of Train Operating Companies (ATOC). ...


The call centre based in Coventry which deals with the London congestion charge was featured in a series on investigative reporting by the BBC. The Precinct in Coventry city centre. ...


Capita provide outsourced HR and Recruitment services for the BBC, though heavily criticised for transferring 260 jobs from London to Belfast. The contract came into effect on 1 April 2006. April 1 is the 91st day of the year (92nd in leap years) in the Gregorian calendar, with 274 days remaining. ... 2006 (MMVI) was a common year starting on Sunday of the Gregorian calendar. ...


Despite continual claims of failures, Capita's share price has seen the biggest rise of any UK company in the last 15 years.


On March 23, 2006, Executive Chairman Rod Aldridge OBE resigned in the aftermath of claims that contracts awarded to the Group were influenced by his loan of £1 million to the Labour Party. Aldridge resigned saying that he denied the claims, but to avoid any lingering doubts about it, he was leaving the company. He will step down in September 2006. Aldridge is a life-long Labour supporter, and had overseen the company's growth from a £100 million company in 1997 (when Labour came to power) to a £4 billion FTSE-100 member in 2006 [1]. Several MPs and journalists questioned Capita's relationship with the Labour party, alleging a special relationship that their performance did not justify. March 23 is the 82nd day of the year in the Gregorian Calendar (83rd in leap years). ... 2006 (MMVI) was a common year starting on Sunday of the Gregorian calendar. ... Rod Aldridge was the former Executive Chairman of Capita, a British company specialising in business process outsourcing. ...


History and growth

Capita was formed in 1984 as a division of CIPFA (Chartered Institute of Public Finance and Accountancy), became an independent company with 33 staff as a result of a management buy-out three years later, and proceeded to return record results for 15 consecutive years. Having gained full listing on the London Stock Exchange in 1991, Capita is now a FTSE 100 company. The Financial Times Stock Exchange Index of 100 Leading Shares, or FTSE 100 Index (pronounced footsie), is a share index of the 100 largest companies listed on the London Stock Exchange. ...

Year Sites People Turnover (£ million) Pre-tax profit (£ million)
1984 1 2    
1987 1 33    
1991 11 320 25  
1992 15 687 33  
1996 60 3,500 112 12.3
1998 80 5,000 238 27.1
1999 100 7,000 327 36.3
2000 120 8,500 453 51.2
2001 140 13,000 691 72.1
2002 200 17,000 898 98.2
2003 210 19,000 1,081 121.2
2004 230 23,000 1,285 148.2

Some Capita contracts


  Results from FactBites:
 
Capita Group - Wikipedia, the free encyclopedia (426 words)
Capita is a British company headquartered in London which specialises in business process outsourcing, having clients in central and local government, and in the private sector.
On March 23, 2006, Executive Chairman Rod Aldridge OBE resigned in the aftermath of claims that contracts awarded to the Group were influenced by his loan of £1 million to the Labour Party.
Capita was formed in 1984 as a division of CIPFA (Chartered Institute of Public Finance and Accountancy), became an independent company with 33 staff as a result of a management buy-out three years later, and proceeded to return record results for 15 consecutive years.
  More results at FactBites »


 

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