The Chief Marketing Officer, or CMO, is a job title for an executive responsible for various marketing-related activities within an organization. Most often the position reports to the chief executive officer. Wikibooks has more about this subject: Marketing Marketing is a social and managerial function that attempts to create, expand and maintain a collection of customers. ... A chief executive officer (CEO), or chief executive, is the highest-ranking corporate officer or executive officer of a corporation, or agency. ...

Origin, Current Use, and Future of the CMO Title

As a discipline, marketing itself is a reasonably recent phenomenon in comparison to other functional areas and fields of study, such as accounting, finance, and economics, which were well-established by the turn of the twentieth century. Indeed, in his History of Marketing Thought, Bartles notes that even in the early 1900's, "there was no clear concept of the justification of marketing as a productive activity or as a contribution to economic production".

The Role of a Chief Marketing Officer

With primary or shared responsibility for areas such as strategy development and execution, sales management, product development, distribution channel management, public relations, marketing communications (including advertising and promotions), pricing, market research, and customer service, CMOs are faced with a diverse range of specialized disciplines in which they are forced to be knowledgeable. This challenge is compounded by the fact that the day-to-day activities of these functions, which range from the highly analytical (eg. – pricing and market research) to highly creative (advertising and promotions), are carried out by subordinates possessing learning and cognitive styles to which the CMO must adapt his or her own leadership style. Product Development is the process of development of products. ... Wikibooks has more about this subject: Marketing Public relations (PR) is the art of managing communication between an organization and its key publics to build, manage and sustain a positive image. ... Wikibooks has more about this subject: Marketing Billboards and street advertising in Shinjuku, Tokyo, Japan, (2005) Advertising is paid communication through a non-personal medium in which the sponsor is identified and the message is controlled. ... Market research is the process of systematic gathering, recording and analyzing of data about customers, competitors and the market. ... Customer service is the provision of labour and other resources, for the purpose of increasing the value that buyers receive from their purchases and from the processes leading up to the purchase. ...

Beyond the challenges of leading their own subordinates, the CMO is invariably reliant upon resources beyond their direct control. That is to say, the priorities and/or resources of functional areas outside of marketing such as production, information technology, legal, and finance have a direct impact on the achievement of marketing objectives. Consequently, more than any other senior executive, the CMO must influence peers in order to achieve their own goals. Clearly, this necessity to lead peers compounds the complexity of challenge faced by the CMO. This article does not cite its references or sources. ...

External links

Articles & Research on CMOs

• CMO tenure: Slowing down the revolving door
• The Role & Leadership Challenges of the Chief Marketing Officer: A Study of High-Tech CMOs
• Study: Marketing execs still lack boardroom clout

CMO Peer Groups

• Forrester Research CMO Group
• The CMO Institute
• The CMO Council

See also

• Corporate title