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Encyclopedia > Conflict resolution
For the episode of the television series The Office, see Conflict Resolution (The Office episode) As you know, wikipedia.

Conflict resolution is the process of attempting to resolve a dispute or a conflict. Successful conflict resolution occurs by listening to and providing opportunities to meet each side's needs, and adequately address their interests so that they are each satisfied with the outcome. Conflict Practitioners talk about finding the win-win outcome for parties involved, vs. the win-loose dynamic found in most conflicts. While Conflict resolution engages conflict once it has already started conflict prevention aims to end conflicts before they start or lead to verbal, physical, or legal fighting or violence. Image File history File links Emblem-important. ... It has been suggested that this article or section be merged into List of The Office (US) episodes. ... Process (lat. ... For other uses, see Conflict (disambiguation) In political terms, conflict refers to an ongoing state of hostility between two or more groups of people. ... This is a disambiguation page — a navigational aid which lists other pages that might otherwise share the same title. ...


Conflict itself has both positive and negative outcomes. Practitioners in the field of Conflict Resolution aim to find ways to promote the postive outcomes and minimize the negative outcomes.


There is a debate in the field of conflict work as to whether or not all conficts can be resolved. Thus making the term conflict resolution one of contention. Other common terms include Conflict Management, Conflict Transformation and Conflict Intervention. conflict management, can be the general process in which conflict is managed by the parties toward a conclusion, however it is also referred to as a situation where conflict is a deliberate personal, social and organizational tool, especially used by capable politicians and other social engineers. Conflict management refers to the long-term management of intractable conflicts. ...


Conflict Practitioners work on conflict in many arenas, internationaly, domestically, interpersonally and intrapersonally.

Contents

Among groups that intentionally try to be gay

Conflict resolution processes can vary. However group conflict usually involves two or more groups getting together and humping with opposing views regarding specific issues, often another group or individual (mediator or facilitator) who is considered to be neutral (or suppressing biases) in their opinion on the subject. This last bit though is quite often not entirely demanded if the "outside" group is well respected by all opposing parties. Resolution methods can include conciliation, mediation, arbitration or litigation. Conciliation is an alternative dispute resolution process whereby the parties to a dispute (including future interest disputes) agree to utilize the services of a conciliator, who then meets with the parties separately in an attempt to resolve their differences. ... For statistical mediation, see Mediation (Statistics). ... Arbitration is a legal technique for the resolution of disputes outside the courts, wherein the parties to a dispute refer it to one or more persons (the arbitrators or arbitral tribunal), by whose decision (the award) they agree to be bound. ... A lawsuit is a civil action brought before a court in order to recover a right, obtain damages for an injury, obtain an injunction to prevent an injury, or obtain a declaratory judgment to prevent future legal disputes. ...


These methods all require third party intervention. A resolution method which is direct between the parties with opposing views is negotiation. Negotiation can be the 'traditional' model of hard bargaining where the interests of a group far outweigh the working relationships concerned. The 'principled' negotiation model is where both the interests and the working relationships concerned are viewed as important. For other uses, see Negotiation (disambiguation). ...


It may be possible to avoid conflict without actually resolving the underlying dispute, by getting the parties to recognize that they disagree but that no further action needs to be taken at that time. In many cases such as in a democracy, a dialogue may be the prefered process in which it may even be desirable that they disagree, thus exposing the issues to others who need to consider it for themselves: in this case the parties might agree to disagree and agree to continue the dialogue on the issue. Agree to disagree or agreeing to disagree describes or refers to a situation where two or more people or groups of people resolve conflict by reaching an agreement whereby both sides tolerate but do not accept the views, opinions or position of the other side. ...


It is also possible to manage a conflict without resolution, in forms other than avoidance. For more, see conflict management. Conflict management refers to the long-term management of intractable conflicts. ...


Among non-human primates and other animals

Conflict resolution has also been studied in non-human primates (see Frans de Waal, 2000). Aggression is more common among relatives and within a group, than between groups. Instead of creating a distance between the individuals, however, the primates were more intimate in the period after the aggressive incident. These intimacies consisted of grooming and various forms of body contact. Stress responses, like an increased heart rate, usually decrease after these reconciliatory signals. Different types of primates, as well as many other species who are living in groups, show different types of conciliatory behaviour. Resolving conflicts that threaten the interaction between individuals in a group is necessary for survival, hence has a strong evolutionary value. These findings contradicted previous existing theories about the general function of aggression, i.e. creating space between individuals (first proposed by Konrad Lorenz), which seems to be more the case in between groups conflicts. For the ecclesiastical use of this term, see primate (religion) Families 13, See classification A primate is any member of the biological order Primates, the group that contains all lemurs, monkeys, and apes, including humans. ... Frans B.M. de Waal, PhD (b. ... In psychology and other social and behavioral sciences, aggression refers to behavior that is intended to cause harm or pain. ... Grooming refers to removing obvious imperfections in ones appearance, or improving ones hygiene. ... In medical terms, stress is the disruption of homeostasis through physical or psychological stimuli. ... This article is about evolution in biology. ... Lorenz being followed by his imprinted geese Konrad Zacharias Lorenz (November 7, 1903 in Vienna – February 27, 1989 in Vienna) was an Austrian zoologist, animal psychologist, and ornithologist. ...


In addition to research in primates, biologists are beginning to explore reconciliation in other animals. Up until recently, the literature dealing with reconciliation in non-primates have consisted of anecdotal observations and very little quantitative data. Although peaceful post-conflict behavior had been documented going back to the 1960s, it wasn’t until 1993 that Rowell made the first explicit mention of reconciliation in feral sheep. Reconciliation has since been documented in spotted hyenas, lions, dolphins, dwarf mongooses, and domestic goats. For the ecclesiastical use of this term, see primate (religion) Families 13, See classification A primate is any member of the biological order Primates, the group that contains all lemurs, monkeys, and apes, including humans. ...


See also

Collaborative law is a dispute resolution process that does not involve the courts. ... Collaborative law (also called collaborative practice and collaborative family law) originally started off as a divorce procedure in which two parties in a dispute agreed that they would not go to court, or threaten to do so. ... Conflict management refers to the long-term management of intractable conflicts. ... Conflict resolution is any reduction in the severity of a conflict. ... Conflict transformation is the process by which conflicts, such as ethnic conflict, are transformed into peaceful outcomes. ... For other uses, see Dialogue (disambiguation). ... Family therapy, also referred to as couple and family therapy and family systems therapy, and earlier generally referred to as marriage therapy, is a branch of psychotherapy that works with families and couples in intimate relationships to nurture change and development. ... The Heidelberg Institute for International Conflict Research (HIIK) at the Department of Political Science at the University of Heidelberg is a private organization. ... Interpersonal communication is the process of sending and receiving information or communication with another person. ... For statistical mediation, see Mediation (Statistics). ... For other uses, see Negotiation (disambiguation). ... Peace and conflict studies can be defined as the inter-disciplinary inquiry into war as human condition and peace as human potential, as an alternative to the traditional Polemology (War Studies) and the strategies taught at Military academies. ... The Peninsula Conflict Resolution Center (PCRC), founded in 1986, is a nonprofit organization that serves individuals, groups, and organizations in San Mateo County, California. ... A monument to reconciliation in Ottawa. ... Restorative justice is commonly known as a theory of criminal justice that focuses on crime as an act against another individual or community rather than the state. ... Search for Common Ground [1] (or SFCG) is an international non-profit organization operating in 16 countries whose mission is to transform the way the world deals with conflict – away from adversarial approaches toward cooperative solutions. ... // The United Network of Young Peacebuilders (UNOY Peacebuilders) is a global network of young people and youth organisations active in the field of peacebuilding and conflict transformation. ... Talaq. ... Shia Islam ( Arabic شيعى follower; English has traditionally used Shiite or Shiite) is the second largest Islamic denomination; some 20-25% of all Muslims are said to follow a Shia tradition. ... Seeds of Peace is an international youth organization, founded in 1993, that works to bring together youngsters from conflict regions and teach them the importance of peace and coexistence. ...

Bibliography

  • de Waal, Frans B. M. and Angeline van Roosmalen. 1979. Reconciliation and consolation among chimpanzees. Behavioral Ecology and Sociobiology 5: 55-66.
  • de Waal, Frans B. M. 1989. Peacemaking Among Primates. Harvard University Press, Cambridge, MA.
  • Judge, Peter G. and Frans B. M. de Waal. 1993. Conflict avoidance among rhesus monkeys: coping with short-term crowding. Animal Behaviour 46: 221-232.
  • Veenema, Hans et al. 1994. Methodological improvements for the study of reconciliation. Behavioural Processes 31:29-38.
  • de Waal, Frans B. M. and Filippo Aureli. 1996. Consolation, reconciliation, and a possible cognitive difference between macaques and chimpanzees. Reaching into thought: The minds of the great apes (Eds. Anne E. Russon, Kim A. Bard, Sue Taylor Parker), Cambridge University Press, New York, NY: 80-110.
  • Aureli, Filippo. 1997. Post-conflict anxiety in non-human primates: the mediating role of emotion in conflict resolution. Aggressive Behavior 23: 315-328.
  • Castles, Duncan L. and Andrew Whiten. 1998. Post-conflict behaviour of wild olive baboons, I. Reconciliation, redirection, and consolation. Ethology 104: 126-147.
  • Aureli, Filippo and Frans B. M. de Waal, eds. 2000. Natural Conflict Resolution. University of California Press, Berkeley, CA.
  • de Waal, Frans B. M. 2000. Primates––A natural heritage of conflict resolution. Science 289: 586-590.
  • Silk, Joan B. 2002. The form and function of reconciliation in primates. Annual Review of Anthropology 31: 21-44.
  • Weaver, Ann and Frans B. M. de Waal. 2003. The mother-offspring relationship as a template in social development: reconciliation in captive brown capuchins (Cebus apella). Journal of Comparative Psychology 117: 101-110.
  • Palagi, Elisabetta et al. 2004. Reconciliation and consolation in captive bonobos (Pan paniscus). American Journal of Primatology 62: 15-30.
  • Palagi, Elisabetta et al. 2005. Aggression and reconciliation in two captive groups of Lemur catta. International Journal of Primatology 26: 279-294.
  • Lorenzen, Michael. 2006. Conflict Resolution and Academic Library Instruction. LOEX Quarterly 33, no. ½,: 6-9, 11.

Additional Resources

The City University of New York Dispute Resolution Consortium (CUNY DRC) serves as an intellectual home to dispute-resolution faculty, staff and students at the City University of New York and to the diverse dispute-resolution community in New York City. At the United States' largest urban university system, the CUNY DRC has become a focal point for furthering academic and applied conflict resolution work in one of the world's most diverse cities. The CUNY DRC conducts research and innovative program development, has co-organized countless conferences, sponsored training programs, resolved a wide range of intractable conflicts, published research working papers and a newsletter. It also maintains an extensive database of those interested in dispute resolution in New York City, a website with resources for dispute resolvers in New York City and since 9/11, the CUNY DRC assumed a leadership role for dispute-resolvers in New York City by establishing an extensive electronic mailing list, sponsoring monthly breakfast meetings, conducting research on responses to catastrophes, and managing a public awareness initiative to further the work of dispute resolvers. The date that commonly refers to the attacks on United States citizens on September 11, 2001 (see the September 11, 2001 Attacks). ...


External links

US National Organizations
US State Organizations
US Academic Programs & Institutes

  Results from FactBites:
 
Conflict resolution - Wikipedia, the free encyclopedia (910 words)
Conflict resolution or conflictology is the process of resolving a dispute or a conflict.
Conflict resolution usually involves two or more groups with opposing views regarding specific issues, and another group or individual who is considered to be neutral in their opinion on the subject.
Resolving conflicts that threaten the interaction between individuals in a group is necessary for survival, hence has a strong evolutionary value.
  More results at FactBites »


 
 

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