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Encyclopedia > Convergys
Convergys Corporation
Type Public (NYSE: CVG)
Founded Cincinnati (1989)
Headquarters Cincinnati, Ohio, United States
Key people David F. Dougherty, President and CEO
Industry Professional Services
Management Consulting
Outsourcing
Billing
Call Centre
Products Infinys, Lifetime Value Optimizer, ICOMS
Revenue 2,789.8 million USD (2006)[1]
Net income 166.2 million USD (2006)[1]
Employees ~75,000 (2006)[1]
Website http://www.convergys.com

Convergys (NYSE: CVG) is a multi-national corporation that provides management consulting services, outsourced billing, customer care and employee care, and transaction management software. Most of its clients are companies in the communications, financial services, technology, and employee-care market. Image File history File links No higher resolution available. ... This article does not cite any references or sources. ... The New York Stock Exchange (NYSE), nicknamed the Big Board, is a New York City-based stock exchange. ... “Cincinnati” redirects here. ... Year 1989 (MCMLXXXIX) was a common year starting on Sunday (link displays 1989 Gregorian calendar). ... “Cincinnati” redirects here. ... Official language(s) English de facto Capital Columbus Largest city Columbus Largest metro area Greater Cleveland Area  Ranked 34th  - Total 44,825 sq mi (116,096 km²)  - Width 220 miles (355 km)  - Length 220 miles (355 km)  - % water 8. ... Professional Services are infrequent, technical, or unique functions performed by independent contractors or consultant whose occupation is the rendering of such services. ... Management consultant redirects here. ... Outsourcing became part of the business lexicon during the 1980s and refers to the delegation of non-core operations from internal production to an external entity specializing in the management of that operation. ... Billing may mean: The process of sending accounts to customers for goods or services is called billing. ... A very large collections call centre in Lakeland, FL. A call centre or call center (see spelling differences) is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. ... Look up revenue in Wiktionary, the free dictionary. ... Image File history File links No higher resolution available. ... USD redirects here. ... Net income is equal to the income that a firm has after subtracting costs and expenses from the total revenue. ... Image File history File links No higher resolution available. ... USD redirects here. ... This article is about work. ... A website (alternatively, Web site or web site) is a collection of Web pages, images, videos or other digital assets that is hosted on one or several Web server(s), usually accessible via the Internet, cell phone or a LAN. A Web page is a document, typically written in HTML... The New York Stock Exchange (NYSE), nicknamed the Big Board, is a New York City-based stock exchange. ... For other uses, see Corporation (disambiguation). ... Management consultant redirects here. ... Outsourcing (or contracting out) is often defined as the delegation of non-core operations or jobs from internal production within a business to an external entity (such as a subcontractor) that specializes in that operation. ...


The company grew from Cincinnati Bell Information Systems and MATRIXX, both subsidiaries of Cincinnati Bell, and AT&T Solutions Customer Care (formerly AT&T American Transtech), which was sold to Cincinnati Bell in 1998; an IPO in 1998 made it a fully independent company. Since then, Convergys has acquired numerous companies and expanded its business to employ over 74,000 people in 40 countries around the world. Its headquarters is in Cincinnati, Ohio. Cincinnati Bell is the dominant telephone company for Cincinnati, Ohio and its nearby suburbs in Ohio, Indiana and Kentucky. ... A subsidiary, in business, is an entity that is controlled by another entity. ... “IPO” redirects here. ... A takeover in business refers to one company (the acquirer, or bidder) purchasing another (the target). ... “Cincinnati” redirects here. ...


Recognition and Awards

Convergys has been recognized with several awards, 2001-2007.[2]


References

  1. ^ a b c 10-K Form: 2006 Annual Report. shareholder.com. Retrieved on 2007-09-14.
  2. ^ Convergys - Recognition and Awards, 2005-2007

Year 2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the AD/CE era in the 21st century. ... is the 257th day of the year (258th in leap years) in the Gregorian calendar. ...

External links

  • Convergys - Official Site

  Results from FactBites:
 
Convergys Jobs - Employment Opportunities at Monster.com (702 words)
Convergys Corporation (NYSE: CVG), a member of the S&P 500 and a Fortune Most Admired Company, is a global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing.
Convergys is on the net at www.convergys.com and has world headquarters in Cincinnati.
Convergys serves as a virtual extension of our clients' businesses, providing them with innovative, award winning billing, employee care and customer management programs that optimize their customer and employee relationships for a competitive advantage.
  More results at FactBites »


 
 

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