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An EAP counselor is someone educated, trained and experienced in helping employees and their eligible dependents solve their problems or referring them to professionals or organizations in the community who can.
EAP counselors typically are experienced in dealing with problems in substance abuse, behavioral health, relationships, work place and numerous social, financial and legal situations that plague all of us at one time or another.
EAP services are offered at no cost to all full-time state and higher education employees and their eligible dependents, regardless of whether they participate in the States Group Insurance Program.
An EAP is a confidential counseling and information service that allows people to discuss personal problems and concerns in an understanding and professional environment away from the workplace.
The EAP counselors at EAP Lifestyle Management, LLC are qualified and trained to conduct a quick and thorough assessment of the incident and develop an overall action plan to reduce both short-term and long-term effects people associated with traumatic events may experience.
The EAP counselor will continue to be available, as they will help provide follow up to ensure that the individual's concern has been addressed and that the referral to the resource was (and perhaps continues to be) appropriate.