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Encyclopedia > EWorld

eWorld was a short-lived group of online services launched by Apple Computer in June 1994. The services included email (eMail Center), news, and a bulletin board system (Community Center). Users of eWorld were often referred to as "ePeople". eWorld was considered too expensive, was marketed infrequently, and consequently failed to attract a high number of subscribers. The service was only available on the Apple Macintosh, despite promises that it would be available to Windows users by 1995. On March 31, 1996, at 12:01 am Pacific Time, the service was officially shut down. Image File history File links Eworldlogo. ... An Internet service provider (ISP, also called Internet access provider or IAP) is a business or organization that offers users access to the Internet and related services. ... ‹ The template below has been proposed for deletion. ... A bulletin board system or BBS is a computer system running software that allows users to dial into the system over a phone line and, using a terminal program, perform functions such as downloading software and data, uploading data, playing games, reading news, and exchanging messages with other users. ... The first Macintosh computer, introduced in 1984, upgraded to a 512K Fat Mac. The Macintosh, or Mac, is a line of personal computers designed, developed, manufactured, and marketed by Apple Computer. ... March 31 is the 90th day of the year in the Gregorian Calendar (91st in Leap years), with 275 days remaining. ... 1996 (MCMXCVI) was a leap year starting on Monday of the Gregorian calendar, and was designated the International Year for the Eradication of Poverty. ...

Contents


History

In the early 1990s online services were becoming widely popular, just as Apple was looking into replacing their aging online service known as AppleLink. AppleLink had originally been developed at the urging of John Ebbs, Apple's head of support, who convinced the management that they could lower support costs using an online service. AppleLink had initially been available only to dealers when it launched in 1985, but was later opened to developers and became the de-facto internal e-mail service within Apple. The 1990s decade refers to the years from 1990 to 1999, inclusive. ... AppleLink was the name of both Apple Computers online service for its users, and the client software used to access it. ...


The downside was that the service cost a lot to run. The "back end" was hosted by GE Information Services who charged Apple about $300,000 a year, as well as charging the end users up to $15 for daytime access to the system. Apple had tried to negotiate a better rate on several occasions, but GE knew that switching would cost Apple even more, and refused to lower the costs.


So Apple went ahead and started to switch anyway. Before the advent of eWorld, Apple had started a consumer-oriented online support service known as AppleLink Personal Edition. Related to the older system in name only, this service was run by Quantum Computer Services, who earlier had established the Q-Link online service for the Commodore 64 personal computer. Quantum's Steve Case moved to California for three months to convince Apple to let Quantum run their new consumer service. In 1987 Apple allowed Quantum to run the service and granted them use of the Apple logo. Apple received a 10 percent royalty for all the system's users while Quantum generated revenue by running the service. ... Quantum Link main menu Quantum Link (or Q-Link) was a nationwide online service for Commodore 64 and 128 personal computers that operated from November 5, 1985 to November 1, 1994. ... For the hip hop group, see Commodore 64 (band). ... Steve Case (born August 21, 1958) is a businessman best known as the former chief executive officer and chairman of America Online (AOL). ... Official language(s) English Capital Sacramento Largest city Los Angeles Area  Ranked 3rd  - Total 158,302 sq. ... 1987 (MCMLXXXVII) was a common year starting on Thursday of the Gregorian calendar. ...


The ideologies of the companies soon clashed. Quantum wanted to bundle the AppleLink software with new Macs and distribute it through direct marketing. At the time Apple did not believe in giving away non-system software for free. That, coupled with Apple's strict design guidelines, caused Quantum to eventually terminate their contract. Steve Case had, however, negotiated a rather beneficial contract, granting Quantum rights to the use of the Apple logo and preventing Apple from marketing its own online service.


In 1991 Quantum was renamed America Online and the service was opened up to PC and Macintosh users. Apple wanted out of their contract with GE, which was costing them far more money than it was saving, and wanted to provide their own Mac-only competition to AOL's service. They canceled their GE contract and formed an Online Services Group. The group licensed the original AppleLink Personal Edition software from AOL and developed into what would be known as eWorld. The group also struck a deal with AOL to help develop the service and spent 1993 working on the new software and various services to be offered. 1991 (MCMXCI) was a common year starting on Tuesday of the Gregorian calendar. ... To meet Wikipedias quality standards, this article may require cleanup. ... A stylised illustration of a modern personal computer. ... 1993 (MCMXCIII) was a common year starting on Friday of the Gregorian calendar and marked the Beginning of the International Decade to Combat Racism and Racial Discrimination (1993-2003). ...


On January 5, 1994, Apple announced eWorld at Apple Fest. On June 20 of that year the service went into full operation. The eWorld service was a combination of the vast technical and support archives of the previous AppleLink services and a more traditional community service like AOL and CompuServe. The eWorld service was Mac-only but a Windows version was promised to appear in 1995, however it never left the early beta stage. January 5 is the 5th day of the year in the Gregorian calendar. ... 1994 (MCMXCIV) was a common year starting on Saturday of the Gregorian calendar, and was designated the International year of the Family. ... June 20 is the 171st day of the year (172nd in leap years) in the Gregorian Calendar, with 194 days remaining. ... CompuServe, (in full, CompuServe Information Services, or CIS), was the first major commercial online service in the United States, dominating the field during the 1980s and remaining a major player through the mid-1990s when it was sidelined by the rise of GUI-based services such as America Online (AOL). ... Microsoft Windows is the worlds largest operating system for use on personal computers. ... 1995 (MCMXCV) was a common year starting on Sunday of the Gregorian calendar. ...


Features

eWorld connect dialog
eWorld connect dialog
eWorld Web Browser application running under Mac OS 9
eWorld Web Browser application running under Mac OS 9

The primary portal of the service was the eWorld software. The software was based around a "town hall" theme where each of the service’s branches were individual "buildings". The town hall metaphor made eWorld simple to access and provided users with a strong sense of community. Several Mac software and hardware companies opened up virtual forums on the service to provide customer support and general product information to subscribers. The main eWorld portal also linked up to various news services. The two most widely used parts of eWorld were the eMail Center and Community Center. The Community Center was an online BBS where thousands of ePeople (eWorld users) congregated to chat about various subjects. The eMail Center was a virtual post office and provided most ePeople with their first ever exposure to e-mail. The service also housed reams of support and technical documents. Image File history File links Eworldconnect. ... Image File history File links Eworldconnect. ... Image File history File links Eworldwebbrowser. ... Image File history File links Eworldwebbrowser. ... City Hall is a 1996 film directed by Harold Becker. ... Building is either the act of creating an object assembled from more than one element, or the object itself; see also construction. ... A bulletin board system or BBS is a computer system running software that allows users to dial into the system over a phone line and, using a terminal program, perform functions such as downloading software and data, uploading data, playing games, reading news, and exchanging messages with other users. ... Small-town post office and town hall in Lockhart, Alabama A post office is a facility (in most countries, a government one) where the public can purchase postage stamps for mailing correspondence or merchandise, and also drop off or pick up packages or other special-delivery items. ...


The eWorld Web Browser was an application separate to the main eWorld software program which let users browse web pages on Internet WWW websites. The browser had features for FTP uploading, web images and settings to configure a default homepage address. The eWorld Web Browser only ran on the Mac OS, and only worked with the eWorld Internet Service.


Demise

The service cost $8.95 per month, which included two free night-time or weekend hours. Subsequent hours were $4.95 with weekday hours (6 am–6 pm) costing $7.95. Apple kept the price high originally to keep the demand moderated but never dropped the price when the demand did not materialize. After the first year of service eWorld had 90,000 subscribers. In 1995 limited Internet service was made available and as of September 1995 the service had 115,000 subscribers, compared to 3.5 million subscribers of AOL. The weekend is a part of the week lasting one or two days in which most paid workers do not work. ... 1995 (MCMXCV) was a common year starting on Sunday of the Gregorian calendar. ... 1995 was a common year starting on Sunday of the Gregorian calendar. ...


Apple's marketing and promotion efforts were at best indifferent. The service was only available on the Macintosh, along with e-mail only support on the Newton handheld. CEO Michael Spindler ("The Diesel") told the Online Services Group that marketing for the service was not needed and so eWorld shipped on new Macs buried five folders deep. There was also little if anything in the way of media marketing for the service. A majority of Mac users had no idea eWorld even existed and little noise was made in the Mac press over the service. The promised Windows version of eWorld never materialized. The Newton Logo. ... Michael Spindler (born 1942), nicknamed the Diesel for his reputed around the clock work habits, was president and CEO of Apple Computer from 1993 to 1996. ... It has been suggested that Product marketing be merged into this article or section. ...


Apple's management decided that the product was doomed to fail in a market where AOL had such a commanding lead. The company was also trying desperately to cut costs. In June 1995, the company had over $1 billion in backorders and posted a $68 million loss in the fourth quarter of 1995. In January 1996, Spindler was asked to resign as CEO, replaced by former CEO of National Semiconductor Gil Amelio. Several products and projects were scrapped in an effort to put the company back into the black. 1995 (MCMXCV) was a common year starting on Sunday of the Gregorian calendar. ... 1996 (MCMXCVI) was a leap year starting on Monday of the Gregorian calendar, and was designated the International Year for the Eradication of Poverty. ... Chief Executive Officer (CEO) is the job of having the ultimate executive responsibility or authority within an organization or corporation. ... Categories: Electronics companies of the United States | Companies based in California | Corporation stubs ... Gil Amelio Gilbert F. Amelio (born March 1, 1943 in New York City) is an American technology executive. ...


On March 31, 1996, at 12:01 am Pacific Time, the service was officially shut down. Remaining eWorld subscribers were offered incentives to switch to AOL, which began hosting Macintosh-oriented content developed with Apple. The eWorld/AppleLink technical support archives moved to Apple's website. When the Online Services Group was disbanded, many of its members left Apple and eventually formed TalkCity. March 31 is the 90th day of the year in the Gregorian Calendar (91st in Leap years), with 275 days remaining. ... 1996 (MCMXCVI) was a leap year starting on Monday of the Gregorian calendar, and was designated the International Year for the Eradication of Poverty. ...


External links and references

  • The Unofficial eWorld Farewell Web Site
  • "Apple Computer's eWorld — What AOL could have been" — eWorld screenshots, history and press release
  • The end of eWorld
  • eWorld article at WikiMac
  • TidBITS #231/20-Jun-94 — Apple's eWorld arrives!

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