EKOS Research Associates Inc. is a Canadian public opinion research company. They specialize in market research, public opinion research and strategic communications advice, program evaluation and performance measurement and human resources and organizational research. Their main headquarters are in Ottawa, and they have other centres in Edmonton, Alberta and in Toronto. Jump to: navigation, search {{Hide = {{{Disable Motto Link}}}}} Motto: {{Unhide = {{{Disable Motto Link}}}}} Advance Ottawa/Ottawa en avant City of Ottawa, Ontario, Canada location. ... Jump to: navigation, search {{Hide = {{{Disable Motto Link}}}}} Motto: {{Unhide = {{{Disable Motto Link}}}}} Industry Integrity Progress City of Edmonton, Alberta, Canada location. ... Jump to: navigation, search {{Hide = {{{Disable Motto Link}}}}} Motto: {{Unhide = {{{Disable Motto Link}}}}} Diversity Our Strength {{Canadian City/Location Image is:{{{Location Image Type}}}|[[Image:{{{Location Image}}}|thumbnail|center|250px|City of Toronto, Ontario, Canada location. ...
Research in the USA on trust in government has highlighted that public confidence in government and the image of the public sector are inextricably linked (Kamarck 1998).
Canadian research concludes that citizensÂ’ assessments of service quality are determined primarily by five factors: timeliness, knowledge and competence of staff, courtesy/comfort, fair treatment, and outcome.
Research indicates that most citizens are happy with their individual contacts with public servants, but that many of these citizens still have a negative view of the "bureaucracy" as a whole.