Electronic Business, or "E-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. The term "e-business" was coined by Lou Gerstner, CEO of IBM. In telecommunication, the term automated information system (AIS) has the following meanings: 1. ... Louis V. Gerstner, Jr. ...

Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.

In practice, e-business is more than just e-commerce. While e-business refers to more strategic focus with an emphasis on the functions that occur using electronic capabilities, e-commerce is a subset of an overall e-business strategy. E-commerce seeks to add revenue streams using the World Wide Web or the Internet to build and enhance relationships with clients and partners and to improve efficiency using the Empty Vessel strategy. Often, e-commerce involves the application of knowledge management systems. Electronic commerce, EC, e-commerce or ecommerce consists primarily of the distributing, buying, selling, marketing, and servicing of products or services over electronic systems such as the Internet and other computer networks. ... Electronic commerce, EC, e-commerce or ecommerce consists primarily of the distributing, buying, selling, marketing, and servicing of products or services over electronic systems such as the Internet and other computer networks. ... WWWs historical logo designed by Robert Cailliau The World Wide Web (or the Web) is a system of interlinked, hypertext documents that runs over the Internet. ... There are very few or no other articles that link to this one. ... Knowledge Management comprises a range of practices used by organisations to identify, create, represent, and distribute knowledge for reuse, awareness and learning. ...

E-business involves business processes spanning the entire value chain: electronic purchasing and supply chain management, processing orders electronically, handling customer service, and cooperating with business partners. Special technical standards for e-business facilitate the exchange of data between companies. E-business software solutions allow the integration of intra and inter firm business processes. E-business can be conducted using the Web, the Internet, intranets, extranets, or some combination of these. The value chain was described and popularized by Michael Porter in his 1985 best-seller, Competitive Advantage: Creating and Sustaining Superior Performance, New York, NY The Free Press. ... Supply chain management (SCM) is the process of planning, implementing, and controlling the operations of the supply chain with the purpose to satisfy customer requirements as efficiently as possible. ...

Subsets

Applications can be divided into three categories:

1. Internal business systems:
   • customer relationship management
   • enterprise resource planning
   • document management systems
   • human resources management
2. Enterprise communication and collaboration:
   • VoIP
   • content management system
   • e-mail
   • voice mail
   • Web conferencing
3. electronic commerce - business-to-business electronic commerce (B2B) or business-to-consumer electronic commerce (B2C):
   • internet shop
   • supply chain management
   • online marketing

This article or section does not cite any references or sources. ... Enterprise Resource Planning systems (ERPs) integrate (or attempt to integrate) all data and processes of an organization into a unified system. ... A document management system (DMS) is a computer system (or set of computer programs) used to track and store electronic documents and/or images of paper documents. ... Wikipedia does not yet have an article with this exact name. ... IP Telephony, also called Internet telephony, is the technology that makes it possible to have a telephone conversation over the Internet or a dedicated Internet Protocol (IP) network instead of dedicated voice transmission lines. ... A Content Management System (CMS) is a software system used for content management. ... Wikipedia does not yet have an article with this exact name. ... Voicemail (or voice mail; abbreviated v-mail or vmail) is a specific application of an interactive voice response system. ... This article does not cite its references or sources. ... This article or section cites very few or no references or sources. ... Dr Zak article:-Business-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications. ... Business-to-consumer electronic commerce (B2C) is a form of electronic commerce in which products or services are sold from a firm to a consumer. ... ... Supply chain management (SCM) is the process of planning, implementing, and controlling the operations of the supply chain with the purpose to satisfy customer requirements as efficiently as possible. ... It has been suggested that Internet marketing be merged into this article or section. ...

Models

When organizations go online, they have to decide which e-business models best suit their goals. ^[1] A business model is defended as the organization of product, service and information flows, and the source of revenues and benefits for suppliers and customers. The concept of e-business model is the same but used in the online presence. The following is a list of the currently most adopted e-business models: The term business model describes a broad range of informal and formal models that are used by enterprises to represent various aspects of business, such as operational processes, organizational structures, and financial forecasts. ... Wikibooks has more about this subject: Marketing In economics and marketing, a service is the non-material equivalent of a good. ... A supply chain, logistics network, or supply network is a coordinated system of organizations, people, activities, information and resources involved in moving a product or service in physical or virtual manner from supplier to customer. ... A customer is someone who purchases or rents something from an individual or organisation. ...

• E-shops
• E-procurement
• E-malls
• E-auctions
• Virtual Communities
• Collaboration Platforms
• Third-party Marketplaces
• Value-chain Integrators
• Value-chain Service Providers
• Information Brokerage

Online shopping is the process consumers go through to purchase products or services over the Internet. ... E-procurement (Electronic Procurement) is the business-to-business purchase and sale of supplies and services through the Internet as well as other information and networking systems, such as electronic data interchange (EDI) and Enterprise Resource Planning (ERP). ... A reverse (also called auction, e-auction, sourcing event, e-sourcing or eRA) is a tool used in industrial business-to-business procurement. ... A virtual community is a group whose members are connected by means of information technologies, typically the Internet. ... There are very few or no other articles that link to this one. ... Amazon Marketplace is Amazon. ... It is a virtualised value chain. ...

References

External links

Wikibooks

• E-Commerce and E-Business