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Encyclopedia > Electronic ticket
Sample e-ticket

An electronic ticket or e-ticket is used to represent the purchase of a seat on a passenger airline, usually through a website or by telephone. This form of airline ticket is rapidly replacing the old paper tickets. Where paper tickets are still available, airlines frequently charge extra for issuing them. E-tickets are also available for certain entertainment venues. An E-ticket or e-ticket is the shorthand term for electronic tickets that were introduced in the 1990s. ... Image File history File links ETicketAirline. ... Image File history File links ETicketAirline. ... An Airbus A380 of Emirates Airline An airline provides air transport services for passengers or freight. ... A website (alternatively, Web site or web site) is a collection of Web pages, images, videos and other digital assets that is hosted on one or several Web server(s), usually accessible via the Internet, cell phone or a LAN. A Web page is a document, typically written in HTML... It has been suggested that this article or section be merged into Ticket (admission). ...


Once a reservation is made, an e-ticket exists only as a digital record in the airline computers. Customers usually print out a copy of their receipt which contains the record locator or reservation number and the e-ticket number. A computer reservations system (CRS) is a computerized system used to store and retrieve information and conduct transactions related to travel. ...

Contents

Checking in with an e-ticket

To check in with an e-ticket, the passenger usually comes to the check-in counter and presents the confirmation or reservation code. In some airlines it's not even necessary to present the code, as the reservation is confirmed solely on the basis of the passenger's identity. After confirming the reservation, the passenger checks-in his/her luggage and is given a boarding pass. Check-in is the process of announcing your arrival at a hotel, airport or sea port. ...


Self-service and electronic check-in

Having an e-ticket also allows any passenger without luggage to check to completely skip the check-in counters and proceed directly to security. The option to check-in online is available on airlines that offer the service. A passenger enters their confirmation number at the airline's website, and the passenger prints the boarding pass on their home printer. Online check-in is typically permitted up to twenty-four hours before the flight's scheduled departure time, though this may vary by airline. On airlines without assigned seating such as Southwest, it typically guarantees a passenger early boarding and a better seat. Besides identification, the boarding pass that has been printed is all that needs to be presented upon arriving at the airport. On airlines without online check-in, the check in may take place at a self-service kiosk in the airport, or at the check-in counter. Southwest Airlines, Inc. ...


A boarding pass is required to board an aircraft; in some countries, such as the United States, it is also needed to pass through airport security checkpoints.


E-tickets are very popular because they allow extra services like:

  • online/telephone/self-service kiosk check-in
  • early check-in
  • printing boarding passes at airport kiosks and at locations other than an airport
  • automated refunds and exchanges online, by telephone and at kiosks

Several web sites exist to help people holding e-tickets accomplish online check-ins in advance of the twenty-four-hour airline restriction. These sites store a passenger's flight information and then when the airline opens up for online check-in the data is transferred to the airline and the boarding pass is emailed back to the customer. Check-in is the process of announcing your arrival at a hotel, airport or sea port. ...


E-ticket limitations

E-tickets are sometimes not available for some flights from an airline which usually offers them. This can be due to a number of reasons, the most common being software incompatibility. If an airline issues tickets for a codeshare flight with another company, and there is no e-ticket interlining agreement, the operating carrier would not be able to see the issuing carrier's ticket. Therefore, the carrier who books the flight needs to provide hard copy versions of the tickets so the ticket can be processed. Similarly, if the destination airport does not have access to the of the airline who booked the flight, a paper ticket needs to be issued. Code sharing is a business term used in the airline industry for a procedure whereby one airline operates a service using its own flight number, e. ...


Industry discount (ID) tickets also tend to be issued on paper if they are valid for more than one airline, and if the airlines that the tickets are valid for do not have an interlining agreement. Since e-ticket interlining is still the exception rather than the rule, tickets valid for more than one airline are usually issued on paper.


Currently the ticketing systems of most airlines are only able to produce e-tickets for itineraries of no more than 16 segments, including surface segments. This means that tickets involving greater than 16 segments, such as Round the World tickets are issued on paper.


Pros and cons

E-tickets are a cheaper and more efficient method for airlines to deal with tickets. It eliminates the manual tasks required to process and account for paper airline tickets, and saves the cost of other materials such as the ticket jacket. For the traveler, it eliminates the problems and costs that travelers experienced when they lose a paper ticket. If a boarding pass is lost, replacement is often as easy as going up to the ticket counter in giving your confirmation number for a new one.


Certain travelers still prefer to use the old paper ticket, seeing it as a better confirmation that the actual booking was made. In some situations, such as when an airline's computers malfunction, customers holding paper tickets may be better suited to catch flights on other airlines, as paper tickets can be manually "endorsed" using a special sticker allowing travel on other flights. Unlike an e-ticket, a paper ticket may be presented to a rival airline during a delay in which case the rival airline may decide to accept the ticket for travel: Example, Passenger A is traveling from Chicago to Philadelphia on Airline BC. BC is experiencing a mechanical delay. Passenger A presents their paper ticket to the ticket counter of airline FG, which also flies to Philadelphia. FG decides to accept the ticket from Passenger A, and will then return the ticket to BC demanding payment for the ticket.


Deadline to migrate to Electronic tickets

In 2004, International Air Transport Association (IATA), Board of Governors has confirmed 31 December 2007 as the deadline for airlines to make the transition to 100% electronic ticketing (ET).


IATA member airlines, now (June'07) approved a five-month "one-off" extension to May 31, 2008, to the deadline for transitioning to 100% e-ticketing for tickets processed through the IATA Bank Settlement Plan.


IATA's Stb Preferred Partners for E-ticketing

Amadeus IT Group Amadeus Logo Amadeus is the world leader in provision of solutions to the travel industry to manage the distribution and selling of travel services. ...


Hahn Air Systems Gmbh


IBM Corporation


Kale Consultants Ltd.


Lufthansa Systems AG


Sabre Holdings


SITA Lord Rama (center) with wife Sita, brother Lakshmana and devotee Hanuman. ...


Travel Technology Interactive


Travelsky Technology Limited


Unisys Corporation


Worldspan Worldspan is a technology company that specializes in travel related software and systems. ...


Sources

External links

See also


  Results from FactBites:
 
Electronic ticket - Wikipedia, the free encyclopedia (571 words)
An electronic ticket or e-ticket is used to represent the purchase of a seat on a passenger airline, usually through a website or by telephone.
This form of airline ticket is rapidly replacing the old paper tickets.
Unlike an e-ticket, a paper ticket may be presented to a rival airline during a delay in which case the rival airline may decide to accept the ticket for travel: Example, Passenger A is traveling from Chicago to Philadelphia on Airline BC.
  More results at FactBites »


 

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