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first direct is a telephone and internet based commercial bank in the United Kingdom, a division of HSBC Bank plc. first direct has headquarters in Leeds, West Yorkshire, England, and has over 1.2 million customers. Image File history File links No higher resolution available. ...
Image File history File links No higher resolution available. ...
A commercial bank is a type of financial intermediary and a type of bank. ...
HSBC Bank plc is a Clearing Bank in the United Kingdom, and is one of the Big 4 high street banks. ...
For other uses, see Leeds (disambiguation). ...
Coat of Arms of South Yorkshire West Yorkshire is a metropolitan county within the Yorkshire and the Humber region of England, that has a population of 2. ...
For other uses, see England (disambiguation). ...
According to MORI and NOP research, first direct has been the most recommended bank in the UK for the past 13 years.
first direct is based at two call centres in Stourton (Leeds) and Hamilton, South Lanarkshire, Scotland. Hamilton is the larger of the two call centres however the Leeds call centre handles risk assessment and some processing roles. Stourton is a hamlet in Staffordshire, England a few miles to the northwest of Stourbridge and close to the village of Kinver, and the hamlets of Prestwood and Dunsley. ...
For other uses, see Leeds (disambiguation). ...
The Mausoleum of the Dukes of Hamilton, in the grounds of the old Hamilton Palace Hamilton (Hamaltan, in Scottish Gaelic) is a town in Central Scotland. ...
South Lanarkshire (Siorrachd Lannraig a Deas in Gaelic) is one of 32 unitary council regions in Scotland, covering the southern part of the traditional county of Lanarkshire. ...
This article is about the country. ...
History
first direct was formed on October 1, 1989 by the Midland Bank, one of the "Big 4" banks in the UK. The call centre has famously never closed since this date. In 1992, it became a part of HSBC following the acquisition of Midland Bank. is the 274th day of the year (275th in leap years) in the Gregorian calendar. ...
Year 1989 (MCMLXXXIX) was a common year starting on Sunday (link displays 1989 Gregorian calendar). ...
The Midland Bank (now part of HSBC) opened as the Birmingham and Midland Bank in Union Street, Birmingham, England in August 1836. ...
For other uses, see HSBC (disambiguation). ...
The Midland Bank (now part of HSBC) opened as the Birmingham and Midland Bank in Union Street, Birmingham, England in August 1836. ...
first direct took its first call on 12.01am on the 1st October 1989 - more than 1000 calls were taken within the first 24 hours. By May 1991 the bank had 100,000 customers on its books and by March 1993 it had 250,000, achieving break even first in December 1994.
In April 1995 the bank gained its 500,000th customer and began trialling Internet Banking in July 1997, launching the service fully in 1998. Online banking (Internet banking) is a term used for performing transactions, payments etc. ...
In May 1999 the bank launched text message (SMS) banking, a service through which the bank will alert customers by SMS if the balance on their current account goes below a certain amount, and if set, will send weekly mini-statements also by SMS. SMS may refer to: Short message service, a form of text messaging on cell phones Sega Master System – an 8-bit video game console from the 1980s Seiner Majestät Schiff, His Majestys Ship in the German Kaiserliche Marine and the Austro-Hungarian Navy SMS (comics), a British comic...
In July 2001 the bank's Offset Mortgage was launched. An offset mortgage is a type of mortgage common in the United Kingdom used for the purchase of domestic property. ...
In January 2004 the bank launched first directory, a service whereby additional services were added to your current account such as free text message banking, annual travel insurance and mobile phone insurance for a fixed monthly charge. In April 2004 the bank launched Internet Banking Plus, a service whereby account information was taken by third party Internet Banking from the bank's other accounts with different banks and the information was unified under first direct's Internet Banking Plus service. Blue = countries in current account surplus; Red = countries in current account deficit, 2005 The current account of the balance of payments is the sum of the balance of trade (exports less imports of goods and services), net factor income (such as interest and dividends) and net transfer payments (such as...
Travel insurance is insurance that is intended to cover financial and other losses incurred while travelling, either within ones own country, or internationally. ...
Insurance, in law and economics, is a form of risk management primarily used to hedge against the risk of a contingent loss. ...
The bank has also recently launched a service whereby customers can access accounts via their mobile phone in partnership with Monilink. A similar trial some years previously using WAP technology did not prove sufficiently popular. WAP can stand for: Wireless Application Protocol Women Against Pornography Wild Animal Park Whey Acidic Protein Weak Anthropic Principle, discussed at Anthropic principle Weatherization Assistance Program, discussed at Weatherization World Association of Psychoanalysis, discussed at Jacques-Alain Miller WAP may also refer to: Indian Locomotive Class WAP-5 WAP 7...
Target customers first direct market their services at busy professionals, describing their customer base as 'money rich' and 'time poor'. first direct's rates are generally uncompetitive in a lot of areas; however, they have high rates of customer retention because of their service. A professional does something as a profession, or receives payment for some activity. ...
Future Under new Chief Executive Chris Pilling (former Marketing and Customer Service Director of ASDA), the bank aim to launch new services including a premium current account and newer savings accounts. The bank is also in the process of redesigning their credit/debit card layout. This article is about the supermarket chain. ...
Look up credit card in Wiktionary, the free dictionary. ...
Look up debit card in Wiktionary, the free dictionary. ...
In September 2007 a comprehensive overhaul of the existing current accounts was announced. From 1 November 2007 the new 1st Account will replace all existing current accounts. The new account, unlike the old ones, pays no interest for credit balances, but offers a range of new facilities not available on the old accounts. These include the new linked Everyday e-Saver and Regular Saver accounts, both offering competitive rates of interest. A monthly automated sweep facility is also available, along with free text message banking and an interest-free £250 overdraft facility.
Customer charging Shelving earlier plans to introduce across-the-board charging for current accounts and offering rewards for customer loyalty, the bank announced plans in November 2006 to introduce a £10 per month charge to customers who credit less than £1500 per month to their current accounts or maintain an average balance of less than £1500 per month. These plans have sparked outrage amongst UK customers who have up until now have received free banking for current accounts in credit. The charge does not apply if a customer holds any other first direct product (including savings accounts, credit cards, mortgage, home or car insurance) in addition to a current account. [1]
External links Banks of the United Kingdom
 | Abbey • Adam and Company • Airdrie Savings Bank • Alliance & Leicester • Allied Irish Bank (GB) • Anglo Irish Bank • Arbuthnot Latham • Bank of Ireland • Bank of Scotland • Barclays • Birmingham Midshires • Bradford & Bingley • Bristol and West • Cahoot • Cheltenham and Gloucester • Clydesdale • Co-operative Bank • Coutts & Co • Drummonds • Egg • first direct • First Trust Bank • Halifax • Harrods Bank • HSBC • Intelligent Finance • Islamic Bank of Britain • Julian Hodge Bank • Lloyds TSB • National Savings and Investments • National Westminster Bank • Northern Bank • Northern Rock • Reliance Bank • Royal Bank of Scotland • Sainsbury's Bank • Standard Chartered Bank • Tesco Personal Finance • The Woolwich • Ulster Bank • Yorkshire Bank For other uses, see HSBC (disambiguation). ...
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Frederick Edward Robin Butler, Baron Butler of Brockwell, KG, GCB, CVO, PC (born 3 January 1938) is a retired British civil servant, now sitting in the House of Lords as a life peer. ...
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For other uses, see HSBC (disambiguation). ...
For other uses, see HSBC (disambiguation). ...
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A fiscal year (or financial year or accounting reference date) is a 12-month period used for calculating annual (yearly) financial reports in businesses and other organizations. ...
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// The table shows the main independent British banks. ...
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Abbey Head office. ...
Adam and Company is a private bank based in the United Kingdom, part of the Royal Bank of Scotland Group. ...
Airdrie Savings Bank Limited is a small commercial bank operation in the Lanarkshire and Glasgow areas of Scotland. ...
Alliance & Leicester plc (LSE: AL.) is an awful British bank, formerly a building society. ...
Allied Irish Bank (GB) is a commercial bank operating in Great Britain. ...
Anglo Irish Bank Corporation plc (ISEQ: ANGL), (LSE: ANGL), (Xetra: CKL), is a bank based in Ireland, listed on both the Irish Stock Exchange and the London Stock Exchange, and headquartered in Dublin. ...
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My wife and I went to visit our daughter in the UK. I used my Ulster Bank credit card and wasnt charged any extra fees. ...
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The Barclays Group is based in One Churchill Place, Canary Wharf Barclays plc (LSE: BARC, NYSE: BCS, TYO: 8642 ) is a global financial services provider and sportswear consultancy operating in Europe, the United States, the Middle East, Latin America, Australia, Asia and Africa. ...
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Bradford & Bingley plc (LSE: BB.) is a British bank headquartered in the Yorkshire town of Bingley. ...
Bristol and West plc (B&W) is a commercial bank in the United Kingdom, a division of the Bank of Ireland. ...
cahoot is an internet bank in the United Kingdom, launched by Abbey, which is now part of Grupo Santander of Spain. ...
Cheltenham and Gloucester Cheltenham and Gloucester (C&G) is a commercial bank in the United Kingdom, a subsidiary of Lloyds-TSB Bank plc. ...
The Clydesdale Bank PLC (Scottish Gaelic: ) is a commercial bank in the United Kingdom, a subsidiary of the nab Group. ...
The Co-operative Bank is a co-operative bank trading in the United Kingdom with headquarters in Manchester, UK. It is an ethical bank, and refuses to invest in companies involved in the arms trade, genetic engineering, animal testing and use of sweated labour as stated in its ethical policy. ...
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Type - Private Bank Motto - Prius Mori Quam Fidem Fallere Parent company - The Royal Bank of Scotland Founder - Andrew Drummond Established - 1717}} Drummondsis an English private banking housewho origins can be traced back over 290 years to 1717. ...
Egg Banking plc is a British internet bank, with headquarters in Derby, Dudley and London, England. ...
of Britains Best Business Bank from the Forum of Private Business, being ranked top for customer service and maintaining its lead over other major banks. ...
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Harrods Bank Limited is a private personalized banking service which operates from the Harrods store in Knightsbridge. ...
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Intelligent Finance (IF) is a telephone and internet based commercial bank in the United Kingdom, a division of Halifax plc which is part of HBOS plc. ...
The Islamic Bank of Britain plc (LSE: IBB) is a commercial bank in the United Kingdom, established in August 2004 to offer Sharia compliant financial service products to British Muslims. ...
Julian Hodge Bank is a small commercial bank in the United Kingdom. ...
Lloyds TSB Group plc is a group of financial services companies, based in the United Kingdom, which was created in 1995 following the merger of the TSB Group and the Lloyds Bank Group. ...
NS&I National Savings and Investments (NS&I), formerly called the National Savings Bank, is a state owned savings bank in the United Kingdom. ...
Old NatWest logo NatWest (formerly the National Westminster Bank) is the United Kingdoms third biggest bank. ...
Northern Bank, is a commercial bank in Northern Ireland. ...
Northern Rock (LSE: NRK) is a British bank based at Regent Centre near Newcastle Upon Tyne in northern England. ...
Formerly known as The Salvation Army Bank, Reliance Bank Limited was founded in 1890 by William Booth. ...
The Royal Bank of Scotland Plc (Scottish Gaelic: [1]) is one of the retail banking subsidiaries of Royal Bank of Scotland Group plc, which together with NatWest, provides branch banking facilities in the United Kingdom. ...
Sainsburys Bank is a UK based bank operated by J Sainsbury plc and HBOS plc (Halifax Bank of Scotland), with 55% and 45% shares respectively. ...
Standard Chartered Bank (LSE: STAN, SEHK: 2888) is a British bank headquartered in London with operations in more than fifty countries. ...
Historic The first self service Tesco, which is in in St Albans Tesco PLC is a United Kingdom based international supermarket chain. ...
The Woolwich was the trading name of the Woolwich Building Society, founded in 1847 as one of the first permanent building societies. ...
Ulster Bank (Irish: Banc Uladh[1]) is a large commercial bank, one of the Big Four in both the Northern Ireland and the Republic of Ireland. ...
Yorkshire Bank is a British regional retail bank, mainly operating in Northern England. ...
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