Francisco P. Romero, José A. Olivas, Pablo J. Garcés: A Methodology for Intelligent E-Mail Management.
Francisco P. Romero, José A. Olivas, Pablo J. Garcés, Luis Jiménez: fzMail: A Fuzzy Tool for Organizing E-Mail.
José A. Olivas, Pablo J. Garcés, Francisco P. Romero: An application of the FIS-CRM model to the FISS metasearcher: Using fuzzy synonymy and fuzzy generality for representing concepts in documents.