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Encyclopedia > Genpact
Genpact International, LLC
Type Public (NYSEG)
Founded 1997
Headquarters Gurgaon, Haryana, India
Key people Pramod Bhasin, President & CEO
Industry Business process outsourcing
Revenue $822 million (2007)
Employees ~32,000 (2007)
Website www.genpact.com

Genpact (NYSE G), is a Business process outsourcing (BPO) company in India. It was formerly a GE owned company called GE Capital International Services or GECIS. It is headquartered in Gurgaon in India and operates from India, China, Philippines, Romania, Hungary, Poland, Mexico and USA. Pramod Bhasin is the President and CEO of Genpact. Image File history File links No higher resolution available. ... This article does not cite any references or sources. ... The New York Stock Exchange (NYSE), nicknamed the Big Board, is a New York City-based stock exchange. ... For the band, see 1997 (band). ... Image File history File links Flag_of_India. ... , Gurgaon   (Hindi: गुड़गांव) is a city in the northern Indian state of Haryana, and has a population of about 249,000 according to the 2001 national census [2]. Gurgaon is one of Delhis four major satellite cities and is therefore considered to be a part of the National Capital Region... For the town in Hoshiarpur district, see Hariana. ... Pramod Bhasin, CEO, Genpact Pramod Bhasin is the President and CEO of Genpact, the largest BPO company in India. ... Business Process Outsourcing (BPO) is the leveraging of technology or specialist process vendors to provide and manage an organisations critical and/or non-critical enterprise processes and applications. ... For the tax agency in Ireland of the same name, see Revenue Commissioners. ... Year 2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the AD/CE era in the 21st century. ... This article is about work. ... Year 2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the AD/CE era in the 21st century. ... A website (alternatively, Web site or web site) is a collection of Web pages, images, videos or other digital assets that is hosted on one or several Web server(s), usually accessible via the Internet, cell phone or a LAN. A Web page is a document, typically written in HTML... The New York Stock Exchange (NYSE), nicknamed the Big Board, is a New York City-based stock exchange. ... Business Process Outsourcing (BPO) is the leveraging of technology or specialist process vendors to provide and manage an organisations critical and/or non-critical enterprise processes and applications. ... Ge may refer to: Gê, a group of indigenous Brazilian tribes and their Ge languages Ge (Cyrillic) (Г, г), a letter of the Cyrillic alphabet Ge with upturn (Ґ, Ò‘), a letter of the Ukrainian alphabet Nikolai Ge, a Russian painter GÄ“, an ancient Chinese dagger-axe Ge (genus), a genus of butterflies Also... Gecis Logo Gecis or GE Capital International Services is the name on the Business Process Outsourcing (BPO) company of GE. It is the pioneer of BPO in India and the largest BPO company in India. ... , Gurgaon   (Hindi: गुड़गांव) is a city in the northern Indian state of Haryana, and has a population of about 249,000 according to the 2001 national census [2]. Gurgaon is one of Delhis four major satellite cities and is therefore considered to be a part of the National Capital Region... Pramod Bhasin, CEO, Genpact Pramod Bhasin is the President and CEO of Genpact, the largest BPO company in India. ...


Currently it employs approximately 30,000 people[1] in various locations providing services in 28 languages on 24X7 basis[2].


It's services cover areas like Financial Services, Sales and Marketing, Analytics, Supply chain, Collections, Customer Services, Information technology and Learning and Content Management. Financial services is a term used to refer to the services provided by the finance industry. ... Analytics is the study of business data using statistical analysis in order to discover and understand historical patterns with an eye to predicting and improving business performance in the future. ... A supply chain, logistics network, or supply network is a coordinated system of organizations, people, activities, information and resources involved in moving a product or service in physical or virtual manner from supplier to customer. ... A collection agency is a business that pursues payments on debts owed by individuals or businesses. ... Information and communication technology spending in 2005 Information technology (IT), as defined by the Information Technology Association of America (ITAA), is the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware. ... This article does not cite any references or sources. ...

Contents

History

After seeing the benefits of offshoring the Software services to India in 1995, GE started considering starting a captive outsourcing unit. GE established GECIS (GE Capital International Services)in 1997 as an outsourcing unit to provide services from India[3].K.P. Singh influenced Jack Welch to choose Gurgaon as a location. Pramod Bhasin was the India head of G.E Capital and Raman Roy started GECIS. India was selected because it was considered to have an educated English speaking population fit for Call Centers and was also low on labor cost[1]. Computer software (or simply software) refers to one or more computer programs and data held in the storage of a computer for some purpose. ... Kushal Pal Singh ( or K.P. Singh as he is known) was born on August 15, 1931, at Bulandshahar in Uttar Pradesh, Today he presides over closely held DLF group [1], One of India’s largest real estate developer with an estimated land bank of 3,000 acres (12 km... For the American illustrator, see Jack Welch (illustrator). ... Pramod Bhasin, CEO, Genpact Pramod Bhasin is the President and CEO of Genpact, the largest BPO company in India. ... Raman Roy is one of the pioneers of the Business Process Outsourcing industry in India. ...


In December 2004, GE announced that it has sold off its 60% stake in GECIS for $480 million to two equity companies, Oak Hill Capital Partners and General Atlantic Partners. Both equity companies bought a 30% stake each and GE still remained the largest shareholder with 40% stake in the company. The company retained the short version, GECIS as its name for a year and then was renamed to Genpact in 2005. Genpact was listed on the NYSE in early August 2007 under the symbol "G".[4]. Ge may refer to: Gê, a group of indigenous Brazilian tribes and their Ge languages Ge (Cyrillic) (Г, г), a letter of the Cyrillic alphabet Ge with upturn (Ґ, ґ), a letter of the Ukrainian alphabet Nikolai Ge, a Russian painter Gē, an ancient Chinese dagger-axe Ge (genus), a genus of butterflies Also...


Locations

Genpact operates from Asia, Eastern Europe and Northern America.


In India

Genpact, Uppal Hyderabad

In India it operates from Gurgaon, Delhi, Hyderabad, Jaipur, Bangalore and Kolkata. The operations in India are Finance and Accounting, Sales and Marketing Analytics, Customer Services, Financial Services Collections, Supply chain and Information Technology, and Learning Content Development. Image File history File links No higher resolution available. ... Image File history File links No higher resolution available. ... , Gurgaon   (Hindi: गुड़गांव) is a city in the northern Indian state of Haryana, and has a population of about 249,000 according to the 2001 national census [2]. Gurgaon is one of Delhis four major satellite cities and is therefore considered to be a part of the National Capital Region... , For other uses, see Delhi (disambiguation). ... , For other uses, see Hyderabad. ... , Jaipur   (Hindi: जयपुर, Rajasthan Capital), also popularly known as the Pink City, historically sometimes rendered as Jeypore, is the capital of Rajasthan state, India. ... , For other uses, see Bangalore (disambiguation). ... , “Calcutta” redirects here. ...


Genpact has a 50:50 joint venture with NDTV in NGEN Media Services. good company for assignment and their test's.... This article is about New Delhi Television Limited. ...


In Mexico

Genpact in Mexico employs more than 3000 people in Caborca, Sonora and Ciudad Juarez Chihuahua. From Mexico Accounting Services are provided. The new CEO is Steve Rudderham.


In Europe

Genpact has operations centers in Budapest, Hungary and in Bucharest, Romania. The services provided are Finance and Accounting, Customer Services, Information Technology and Supply Chain. See Budapest (band) for the British melancholic post-grunge band. ... Bucharest (population 2. ...


In China

Genpact has state of art Service delivery centers at Dalian, Chang Chung. Dalian (Simplified Chinese: ; Traditional Chinese: ; Hanyu Pinyin: ; Japanese: Dairen; Russian: Далянь, Dalian or Дальний, Dalny) is the governing sub-provincial city in the eastern Liaoning Province of Northeast China. ...


See also

Pramod Bhasin, CEO, Genpact Pramod Bhasin is the President and CEO of Genpact, the largest BPO company in India. ... Gecis Logo Gecis or GE Capital International Services is the name on the Business Process Outsourcing (BPO) company of GE. It is the pioneer of BPO in India and the largest BPO company in India. ... Ge may refer to: Gê, a group of indigenous Brazilian tribes and their Ge languages Ge (Cyrillic) (Г, г), a letter of the Cyrillic alphabet Ge with upturn (Ґ, ґ), a letter of the Ukrainian alphabet Nikolai Ge, a Russian painter Gē, an ancient Chinese dagger-axe Ge (genus), a genus of butterflies Also... Outsourcing is subcontracting a process, such as product design or manufacturing, to a third-party company. ...

References

External links

  • Genpact's website
  • Genpact Revenue (pdf file)
  • Nasscom's ranking of Indian BPOs in 2006
  • Press Release of Genpact and NDTV joint venture
  • A Financial Express article on Non-GE Genpact


 
 

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