Hospitality Services are networks of people who exchange accommodation. Usually, no money is involved. This gives travellers the chance to stay with locals instead of in hotels or hostels, getting a better perspective on the culture they visit and saving money. Most networks were founded to enable people traveling to gather more intercultural understanding and to foster peace in the long run.
Agritourism - stay and work at farms while travelling
The concept of HospitalityServices, also known as “accommodation sharing”, “hospitality exchange”, and “home stay networks”, refers to centrally organized social networks of individuals who trade accommodation without monetary exchange.
Hospitality Club is the direct successor Hospex, the first Internet-based service, operating out of Poland since 1992.
All services include disclaimers that require users to waive their rights to hold anyone but themselves responsible for any harm that may come to them in using the system.
Since the delivery of hospitalityservice always involves people, these issues center on the management of people, and in particular on the interactions between guests and staff, interactions that are called service encounters.
Hospitalityservice encounters run the gamut from those that are very trivial to those that are highly critical.
When hospitality managers have carried out this two step process they will be in an excellent position to make decisions that will both improve the quality of hospitalityservices provided and guest perceptions of them.
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