In management, the ultimate measure of management's performance is the metric of management effectiveness which includes: Management (from Old French ménagement the art of conducting, directing, from Latin manu agere to lead by the hand) characterises the process of leading and directing all or part of an organization, often a business, through the deployment and manipulation of resources (human, financial, material, intellectual or intangible). ... This article needs to be cleaned up to conform to a higher standard of quality. ...

• execution, or how well management's plans were carried out by members of the organization
• leadership, or how effectively management communicated and translated the vision and strategy of the organization to the members
• delegation, or how well management gave assignments and communicated instructions to members of the organization
• return on investment, or how well management utilized the resources (financial, physical, and human) of the organization to bring an acceptable return to shareholders
• conflict management, or how well management is able to utilitze confrontation and collaboration skills. Management's ability to be flexible and appeal to common interests.
• motivation, how management attempts to understand the needs of others and inspires them to perform. Focuses on rewarding performance rather than punishing failure.
• consideration, an effective manager is open to critics. Seeks to understand others' values and does not merely view them as a means to an end.

The word leadership can refer to: the process of leading the concept of leading those entities that perform the act of leading. ... Delegation is handing a task over to a subordinate. ... In finance, the return on investment (ROI) or just return is a calculation used to determine whether a proposed investment is wise, and how well it will repay the investor. ... Conflict management refers to the long-term management of intractable conflicts, addressing the variety of ways by which people handle grievances - clashes of right and wrong. ... This article or section contains information that has not been verified and thus might not be reliable. ... It has been suggested that this article or section be merged with Consideration under English law. ...

See also

• management development

In organizational development (OD), the effectiveness of management is recognized as one of the determinants of organizational success. ...

External links

• Website of the not-for-profit organisation, Center for Dharmic Leadership/ Global Dharma Center. Provides information about Serving and Leading from a spiritual context. Includes articles, research papers and training modules for free download.
• Management effectiveness vs Leadership excellence
• Governance Focus issues in governance worldwide, in English & Español