Organizational performance comprises the actual output or results of an organization as measured against its intended outputs (or goals and objectives). An organization or organisation (read more about -ize vs -ise) is a formal group of people with one or more shared goals. ... It has been suggested that this article or section be merged into Goal (management). ... Strategic planning is a way to identify and move toward desired future states. ...

Specialists in many fields are concerned with organizational performance including strategic planners, operations, finance, legal, and organizational development. The field of organization development (OD) has had several definitions. ...

In recent years, many organizations have attempted to manage organizational performance using the balanced scorecard methodology where performance is tracked and measured in multiple dimensions such as: In 1992, Robert S. Kaplan and David Norton introduced the balanced scorecard (BSC), a concept for measuring a companys activities in terms of its vision and strategies. ...

- financial performance (e.g. shareholder return) - customer service - social responsibility (e.g. corporate citizenship, community outreach) - employee stewardship In general stewardship is responsibility for taking good care of resources entrusted to one. ...

See also

• Management effectiveness
• Performance improvement

People involved in research In management, the ultimate measure of managements performance is the metric of management effectiveness which includes: execution, or how well managements plans were carried out by members of the organization leadership, or how effectively management communicated and translated the vision and strategy of the organization to the members... Performance improvement is the concept of measuring the output of a particular process or procedure then modifying the process or procedure in order to increase the output, increase efficiency, or increase the effectiveness of the process or procedure. ...

• Rosabeth Moss Kanter

The introduction of this article does not provide enough context for readers unfamiliar with the subject. ...

References

• Kanter, R. M., Binkerhoff, D. (1981). Organizational performance: recent developments in measurement. Annual Review of Sociology, Vol. 7. pp. 321-349.