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Encyclopedia > Receptionist

A receptionist isItalic text a person in an office/administrative support position. The work is usually performed in a waiting area such as a lobby or front office/desk of an organization or business. The title "receptionist" is attributed to the person who is specifically employed by an organization to greet any visitors, patients, or clients. Image File history File links Broom_icon. ... A lobby is a room in a building which is used for entry from the outside. ... This article includes a list of works cited or a list of external links, but its sources remain unclear because it lacks in-text citations. ... A desk is a furniture form and a class of table. ... For other uses, see Organization (disambiguation). ... In economics, a business is a legally-recognized organizational entity existing within an economically free country designed to sell goods and/or services to consumers, usually in an effort to generate profit. ...


A receptionist is usually expected to have a high school diploma or the equivalent, but a receptionist may also possess a vocational certificate/diploma in business and office administration. Although a postsecondary degree is not normally required for this position, some receptionists may hold four year university degrees in a variety of majors. A few receptionists may even hold advanced degrees.


The business duties of a receptionist may include: answering visitor inquiries about a company and its products or services, directing visitors to their destinations, sorting mail, answering incoming calls on multi-line telephones or a switchboard, setting appointments, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks, such as faxing or emailing. Some receptionists may also perform bookkeeping or cashiering duties. Some, but not all, offices may expect the receptionist to serve coffee or tea to guests, and to keep the lobby area tidy. For other uses, see Telephone (disambiguation). ... For other uses, see Fax (disambiguation). ...


A receptionist may also assume some security guard access control functions for an organization by verifying employee identification, issuing visitor passes, and by observing and reporting any unusual or suspicious persons or activities. A security officer guards a construction site in the Peoples Republic of China. ... Access control is the ability to permit or deny the use of something by someone. ...


A receptionist is often the first business contact a person will meet at any organization. It is an expectation of most organizations that the receptionist maintain a calm, courteous and professional demeanor at all times regardless of the visitor's behavior. Some personal qualities that a receptionist is expected to have in order to do the job successfully include: attentiveness, a well groomed appearance, initiative, loyalty, maturity, respect for confidentiality and discretion, a positive attitude and dependability. At times, the job may be stressful due to interaction with many different people with different types of personalities, and being expected to perform multiple tasks quickly.


Depending upon the industry, a receptionist position can be considered a low-ranking, dead end or servile position, or it could be perceived as having a certain veneer of glamour with opportunities for networking in order to advance to other positions within a specific field. Some people may use this type of job as a way to familiarize oneself with office work, or to learn of other functions or positions within a corporation. Some people use receptionist work as a way to earn money while pursuing further educational opportunities or other career interests such as in the performing arts or as writers. For other uses, see Corporation (disambiguation). ... The performing arts are those forms of art which differ from the plastic arts insofar as the former uses the artists own body, face and presence as a medium, and the latter uses materials such as clay, metal or paint which can be molded or transformed to create some... Though anyone who creates a written work may be called a writer, the term is usually reserved for those who write creatively or professionally, or those who have written in many different forms. ...


While many persons working as receptionists continue in that position throughout their careers, some receptionists may advance to other administrative jobs such as customer service representative, dispatcher, interviewers, secretary, production assistant, personal assistant, Marketing and executive assistant. In smaller businesses, such as doctor's or lawyer's office, a receptionist may also be the office manager who is charged with a diversity of middle management level business operations. When receptionists leave the job, they often enter other career fields such as sales and marketing, public relations or other media occupations. A dispatcher can mean different things (with related meanings). ... For other uses, see Secretary (disambiguation). ... Production assistant is a movie term for a person responsible for various odd jobs, such as stopping traffic, acting as couriers, getting items from craft service, etc. ... A personal assistant, personal aide, or PA for short, is someone who assists in daily personal tasks. ... An Office Manager is a salaried employee charged with the general administrative responsibilities of any given office of a corporation. ... This article does not cite any references or sources. ...


A few famous people were receptionists in the beginning, such as Betty Williams, a co-recipient of the 1976 Nobel Peace Prize. A number of celebrities had worked as receptionists before they became famous, such as singer/songwriter Naomi Judd and the late entrepreneur/Beatle wife Linda McCartney[1]. Other famous people who began their careers as receptionists or worked in the field include civil rights activist Rosa Parks and former Hewlett Packard CEO Carly Fiorina. Betty Williams Betty Williams (born 22 May 1943) was a co-recipient with Mairead Corrigan of the Nobel Peace Prize in 1977 (the prize for 1976) for as a cofounder of Community of Peace People, an organisation dedicated to promoting a peaceful resolution to The Troubles in Northern Ireland. ... Year 1976 Pick up sticks(MCMLXXVI) was a leap year starting on Thursday (link will display full calendar) of the Gregorian calendar. ... Lester B. Pearson after accepting the 1957 Nobel Peace Prize The Nobel Peace Prize (Swedish and Norwegian: Nobels fredspris) is the name of one of five Nobel Prizes bequeathed by the Swedish industrialist and inventor Alfred Nobel. ... Wynonna Judd and Naomi Judd from the back cover of Why Not Me (1984). ... Linda Louise Eastman McCartney (September 24, 1941 – April 17, 1998) was an American photographer, musician, and animal rights activist. ... Civil rights or positive rights are those legal rights retained by citizens and protected by the government. ... Rosa Louise McCauley Parks (February 4, 1913 – October 24, 2005) was an African American civil rights activist and seamstress whom the U.S. Congress dubbed the Mother of the Modern-Day Civil Rights Movement. Parks is famous for her refusal on December 1, 1955 to obey bus driver James Blake... HP redirects here. ... Chief Executive Officer (CEO) is the job of having the ultimate executive responsibility or authority within an organization or corporation. ... Carly Fiorina (António Milena/ABr. ...


The advancement of office automation has eliminated some receptionists' jobs. For example, a telephone call could be answered by a computer. However, a receptionist who possesses strong office/technical skills and who is also adept in courtesy, tact and diplomacy is still considered an asset to a company's business image, and is still very much in demand in the business world. Office automation refers to the varied computer machinery and software used to digitally create, collect, store, manipulate, and relay office information needed for accomplishing basic tasks and goals. ...


External links


  Results from FactBites:
 
Receptionists and information clerks (1045 words)
Receptionists and information clerks are charged with a responsibility that may have a lasting impact on the success of an organization: making a good first impression.
Receptionists who greet customers and visitors usually work in areas that are highly visible and designed and furnished to make a good impression.
Employment of receptionists and information clerks is expected to grow faster than the average for all occupations through 2014.
Receptionist - Wikipedia, the free encyclopedia (727 words)
A receptionist is usually expected to have a high school diploma or the equivalent, but a receptionist may also possess a vocational certificate/diploma in business and office administration.
The business duties of a receptionist may include: answering visitor inquiries about a company and its products or services, directing visitors to their destinations, sorting mail, answering incoming calls on multi-line telephones or a switchboard, setting appointments, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks, such as faxing.
A receptionist may also assume some security guard access control functions for an organization by verifying employee identification, issuing visitor passes, and by observing and reporting any unusual or suspicious persons or activities.
  More results at FactBites »


 

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