The daughter of two Chinese immigrants to Canada, Shirley Hoy has distinguished herself as a top bureaucrat in the city of Toronto. Her high school was completed at Lawrence Park Collegiate Institute, after which she went on to earn a master's degree in public administration from Queen's, and a Master's Degree in Social Work (Social Policy) from the University of Toronto. }|135px|City of Toronto, Ontario Official Flag]]|Coat Image=[[Image:{{{Coat Image}}}|135px|City of Toronto, Ontario Coat of Arms]]}} {{Canadian City/Disable Field={{{Disable Motto Link}}}}} Motto: Diversity Our Strength {{Canadian City/Location Image is:{{{Location Image Type}}}|[[Image:{{{Location Image}}}|thumbnail|250px|City of Toronto, Ontario, Canada Location. ... A masters degree is an academic degree usually awarded for completion of a postgraduate or graduate course of one to three years in duration. ... Public administration is, broadly speaking, the implementation of policy within a state framework. ...
Prior to her becoming the Chief Administrative Officer (CAO) of the City of Toronto, she held positions such as Director of Policy and Planning for the Community Services department; General Manager of Administration for Exhibition Place; and Executive Director for the Metro Chairman's Office. }|135px|City of Toronto, Ontario Official Flag]]|Coat Image=[[Image:{{{Coat Image}}}|135px|City of Toronto, Ontario Coat of Arms]]}} {{Canadian City/Disable Field={{{Disable Motto Link}}}}} Motto: Diversity Our Strength {{Canadian City/Location Image is:{{{Location Image Type}}}|[[Image:{{{Location Image}}}|thumbnail|250px|City of Toronto, Ontario, Canada Location. ...
She worked in the provincial government between 1991 and 1995, at the end of which she was appointed to the post of "Commissioner of the Community and Neighbourhood Services" in January, 1996. January is the first month of the year in the Gregorian Calendar and one of seven Gregorian months with the length of 31 days. ... 1996 is a leap year starting on Monday of the Gregorian calendar, and was designated the International Year for the Eradication of Poverty. ...
Originally appointed as the Acting CAO of Toronto, she was bestowed with the official title on November 6, 2001, and has remained in that post since then. November 6 is the 310th day of the year (311th in leap years) in the Gregorian Calendar, with 55 days remaining. ... 2001 is a common year starting on Monday of the Gregorian calendar. ...
In the new management order, CAO ShirleyHoy -- to be renamed city manager -- will have two deputy city managers and a Chief Financial Officer reporting to her.
Under Hoy and her troika there will be 14 general managers responsible for departments like water, solid waste, city planning, parks and recreation.
I'm not questioning Hoy's diligence but in my view, too many fiscal messes (the $190-million homeless fl hole, the growth in staff numbers and salaries and the ineffective SAP computer system, for example) have festered on her watch.
Hoy said they've met with the unions twice and have set as their "highest priority" an initiative to reduce lost work time at city work sites due to injuries -- getting supervisors "to supervise much more closely" and ensuring equipment is better inspected.
Hoy, who concedes her own salary will be reported at upwards of $290,000 when the province releases the public sector $100,000-plus earners at month's end, even argued that the city's layers of supervisors, managers and directors are well worth their $100,000-plus salaries because of their huge budget responsiblities.
But listening to Hoy and the "don't worry be happy" management approach that seems to have taken over at City Hall, I'm afraid the cost-cutting measures she describes are akin to attacking a gypsy moth infestation with a fly swatter.
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