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SmartRider is Transperth's new contactless electronic ticketing system using smartcard technology to simplify the process of charging patrons for public transport. Image File history File links No higher resolution available. ...
The new B Series trains delivered from 2004 service the popular Northern Suburbs Line and will run on the under construction Mandurah Line Transperth is the brand name of the public transport system in Perth, Western Australia. ...
A smart card, or integrated circuit(s) card (ICC), is defined as any integrated circuitry embedded into a flat, plastic body. ...
Skytrain Bangkok. ...
The SmartRider is a credit card-sized smartcard incorporating a microchip and internal aerial, allowing the smartcard to communicate with processors located on Transperth buses and ferries and at train stations. The microchip enables value to be loaded onto the card, as well as allowing the journey details to be recorded and the appropriate fare deducted from the stored value on the card. Credit cards A credit card is a system of payment, named after the small plastic card issued to users of the system. ...
A smart card, or integrated circuit(s) card (ICC), is defined as any integrated circuitry embedded into a flat, plastic body. ...
The SmartRider system is designed so that passengers can 'tag on' and 'tag off' whenever they travel through the Transperth network. Implementation The implementation of SmartRider was originally planned for January 2005, but due to problems with implementation of reader technology, the key dates changed a number of times. SmartRiders became available to members of the public from January 14, 2007.[1] January 14 is the 14th day of the year in the Gregorian calendar. ...
2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the Anno Domini (common) era. ...
The SmartRider was rolled out progressively to different groups of customers: [1] - Trial Users: A small group of passengers travelling through Stirling Train Station participated in the initial trial in May 2004.
- Control Group: 2,000 passengers from key user groups were invited to test the system. Initially the Control Group trial was to last for 4 weeks, however participants were subsequently asked to continue using their cards until the full rollout (from 16 October 2005).
- Expanded Control Group: 5,000 more passengers joined the Control Group to test this system under load (from 23 January 2006).
- Seniors: New Western Australian Seniors' Cards were issued with integrated SmartRiders in May 2006.[2]
- Primary/Secondary Students: Students were issued with ID cards with integrated SmartRiders in 2005. Secondary school students began using the system on 16 July 2006.
- Tertiary Students: Tertiary SmartRider became available for UWA students from 16 July 2006, and all full-time tertiary students from 4 November 2006.
- General Public: It was originally planned that when SmartRider is made available to the public, MultiRiders would no longer be available to purchase, and would be valid for travel for a two-month phase out period, after which passengers may transfer remaining MultiRider value by completing a refund form. However, when the system was implemented on 14 January 2007, the Minister for Planning stated that "MultiRider tickets will continue to be available until we are sure the system is working well".[1]
For much of the Control Group testing, Transperth offered full or partial fare refunds to prevent software problems causing overcharging. Stirling Train Station, is a Transperth train station 9km from Perth Train Station, in Western Australia. ...
The University of Western Australia (UWA) is Western Australias oldest university, established in February 1911, and is the only West Australian university to be a member of the Group of Eight lobby group for tertiary institutions. ...
The MultiRider ticketing system uses magnetic stripe cards containing simple information such as the number of trips that they can be used with, the number of transit zones that can be traversed, and the time and location of the last validation. ...
Open, Closed and Controlled Train Stations
SmartRider processor at Perth Station. Until the SmartRider system was implemented, all Perth train stations were effectively "open", meaning that a passenger - or indeed, any member of the public - could freely walk into or out of any given train station, or onto a train, without being forced to buy a ticket. Image File history File linksMetadata Download high resolution version (768x1024, 220 KB) Transperth SmartRider Processor at Platform 4, Perth Train Station File links The following pages link to this file: SmartRider Metadata This file contains additional information, probably added from the digital camera or scanner used to create or digitize...
Image File history File linksMetadata Download high resolution version (768x1024, 220 KB) Transperth SmartRider Processor at Platform 4, Perth Train Station File links The following pages link to this file: SmartRider Metadata This file contains additional information, probably added from the digital camera or scanner used to create or digitize...
SmartRider implementation has resulted in some stations being gated ("closed") so that one must either validate a SmartRider ticket through a gate to enter or exit the station, or alternatively, show a valid ticket and concession card (if applicable) to a station attendant next to the gate. The officer is also able to assist people with special needs. At all other stations, fare gates have not been installed and a SmartRider processor has been installed at station entry and exit points. Fare control refers to the area of a train station in which people are assumed to have paid their fare. ...
Bus stations, apart from those that are interchanges with train stations, do not employ the technology as one cannot board a bus without validating.
Open Stations All Armadale/Thornlie Line, Fremantle Line and Midland Line other than termini and Bassendean are open. The others are: Armadale Line is a suburban railway line in Perth, Australia. ...
Fremantle Line is a suburban railway line in Perth, Australia. ...
Midland Line is a suburban railway line in Perth, Western Australia. ...
Bassendean Train Station, is a Transperth train station 10. ...
SmartRider fare gate at Joondalup Line platform, Perth Station. McIver Train Station, is a Transperth train station 0. ...
Claisebrook Train Station, is a Transperth train station 1. ...
Joondalup Line, also known as Currambine Line or Clarkson Line, is a suburban railway line in Perth, Australia. ...
Leederville Train Station, is a Transperth train station 2km from Perth Train Station, in Western Australia. ...
Glendalough Train Station, is a Transperth train station 5km from Perth Train Station, in Western Australia. ...
Greenwood Train Station, is a Transperth train station 17. ...
Edgewater Train Station, is a Transperth train station 21km from Perth Train Station, in Western Australia. ...
Currambine Train Station, is a Transperth train station 27km from Perth Train Station, in Western Australia. ...
Image File history File linksMetadata Download high resolution version (1024x768, 390 KB) Transperth Fare gates at Perth Train Station File links The following pages link to this file: SmartRider Metadata This file contains additional information, probably added from the digital camera or scanner used to create or digitize it. ...
Image File history File linksMetadata Download high resolution version (1024x768, 390 KB) Transperth Fare gates at Perth Train Station File links The following pages link to this file: SmartRider Metadata This file contains additional information, probably added from the digital camera or scanner used to create or digitize it. ...
Closed Stations Perth Train Station (sometimes called City Train Station) is the largest railway station in Perth, Western Australia, and functions as an interchange between the Armadale / Thornlie, Clarkson, Fremantle and Midland railway lines. ...
Joondalup Line, also known as Currambine Line or Clarkson Line, is a suburban railway line in Perth, Australia. ...
Stirling Train Station, is a Transperth train station 9km from Perth Train Station, in Western Australia. ...
Warwick Train Station, is a Transperth train station 13km from Perth Train Station, in Western Australia. ...
Whitfords Train Station, is a Transperth train station 19km from Perth Train Station, in Western Australia. ...
Joondalup Train Station, is a Transperth train station 26km from Perth Train Station, in Western Australia. ...
Clarkson Train Station, is a Transperth train station 32km from Perth Train Station, in Western Australia. ...
Fremantle Line is a suburban railway line in Perth, Australia. ...
Fremantle Train Station, is a Transperth train station 18. ...
Midland Line is a suburban railway line in Perth, Western Australia. ...
Bassendean Train Station, is a Transperth train station 10. ...
Midland Train Station, is a Transperth train station 16km apart from Perth Train Station, in Western Australia, and is the terminus of the suburban rail service on the Midland Line. ...
Armadale Line is a suburban railway line in Perth, Australia. ...
Thornlie Train Station, is a Transperth train station 17 km from Perth Train Station, in Western Australia, on a branch-line of the Armadale line. ...
Armadale Train Station, is a Transperth train station 30km apart from Perth Train Station, in Western Australia, on the Armadale Line. ...
Controlled Stations At some bus-train interchanges, arriving buses drop passengers off inside the "paid" area of a closed station. These stations have a special arrangement which allows passengers to transfer from a bus to a train and vice versa without going through a fare gate. Fare control refers to the area of a train station in which people are assumed to have paid their fare. ...
Because of this, passengers tagging off a bus at any Controlled Station will automatically be tagged onto the train, and passengers tagging on this bus after getting off the train at a Controlled Station will automatically be tagged off the train before being tagged onto the bus. The following stations are controlled stations: Joondalup Line, also known as Currambine Line or Clarkson Line, is a suburban railway line in Perth, Australia. ...
Warwick Train Station, is a Transperth train station 13km from Perth Train Station, in Western Australia. ...
Whitfords Train Station, is a Transperth train station 19km from Perth Train Station, in Western Australia. ...
Armadale Line is a suburban railway line in Perth, Australia. ...
Kelmscott Train Station, is a Transperth train station 25. ...
Types of SmartRider cards A range of SmartRider cards exist. When a SmartRider card is first purchased, a card purchase fee of $5.00 for concession users and $10.00 for standard users will apply, on top of which credit needs to be added to use the card. - Standard SmartRider is for use by passengers without concessions. Standard Transperth adult fares apply.
- Concession SmartRider is for use by passengers entitled to a concession, such as disability pension recipients, the unemployed and holders of health care cards. Standard Transperth concession fares apply.
- Seniors SmartRider is for use by passengers over the age of 60, and is part of the Western Australian Seniors' Card, which provides reduced-cost access to a range of government services. Standard Transperth concession fares apply, except for specified periods when cardholders are entitled to free transport. The Seniors SmartRider was fully implemented from August 2006.
- Student SmartRider is for use by primary and secondary school students, and acts as a student identification card as it includes student details such as name, date of birth and student number. Cardholders are entitled to a special student fare during school periods, and standard Transperth concession fares during other periods.
- Tertiary SmartRider is for use by full-time TAFE and university students, who must, before purchasing, apply for a concession through their institution. The Tertiary SmartRider was fully implemented for university students on 4 November 2006.
In Australia, Technical and Further Education or TAFE institutions are those which offer a wide range of post-secondary education and training, generally in vocational fields (such as hospitality, tourism, construction, woodwork, secretarial skills, community work, etc), often at a level of difficulty below that of a corresponding or related...
Adding Value to a SmartRider card
Several "Did you tag off?" notices are displayed at the fence and the ground. Several options exist for adding value to a SmartRider card. The AutoLoad system, which allows Transperth to directly debit from a passenger's bank account, attracts a 25% discount from the normal cash fare per journey (comparable to the discount applied to 40-trip MultiRiders under the previous system), while all other methods of adding value attract a 15% discount (comparable to 10-trip MultiRiders).[2] When a SmartRider card is first purchased, a minimum credit of $10.00 in addition to the card cost must be added. The card has a maximum limit of $256.00. Image File history File linksMetadata Size of this preview: 800 Ã 600 pixel Image in higher resolution (2048 Ã 1536 pixel, file size: 1. ...
Image File history File linksMetadata Size of this preview: 800 Ã 600 pixel Image in higher resolution (2048 Ã 1536 pixel, file size: 1. ...
In order to successfully tag on, a card must contain a minimum equivalent to a two-section fare for the holder's user category (from July 2006 - 60c for concession, $1.40 for adult) - the only exception is a Seniors SmartRider holder travelling during a nominated free travel period. If the card cannot be tagged on, a cash fare must be purchased. | Adding value to your SmartRider card Minimum and maximum add value amounts by service outlet type | | Add-value method | Minimum add value amount | Maximum add value amount | | AutoLoad and BPay | $20 | $250 | | On board | $10 | $50 | | All other methods | $10 | $250 |
SmartRider AVMs at a closed station Image File history File linksMetadata Download high resolution version (1024x768, 311 KB)Transperth SmartRider Add Value Machine at Perth Train Station This image has been (or is hereby) released into the public domain by its creator, Shinjiman. ...
Image File history File linksMetadata Download high resolution version (1024x768, 311 KB)Transperth SmartRider Add Value Machine at Perth Train Station This image has been (or is hereby) released into the public domain by its creator, Shinjiman. ...
Add-Value Machines (AVMs) AVMs allow passengers to add value to their SmartRider card by inserting notes or coins into a machine, or by using an EFTPOS or credit card. They are located at the following train and bus stations: EFTPOS (Electronic Funds Transfer at Point of Sale) is a device by which sales transactions can be directly debited to the customers bank account at the point of sale, through the use of a debit card (sometimes the same card used with Automatic Teller Machines). ...
Machines at Transperth InfoCentres, located in Perth's CBD, also offer this feature. The Perth skyline viewed from the Swan River This article is about the urban area of Perth, Western Australia. ...
Perth Train Station, or sometimes called City Train Station is the connection point between Armadale / Thornlie Line, Clarkson Line, Fremantle Line and Midland Line in Perth, Western Australia. ...
Transperth Esplanade Busport, peviously known as Perth City Busport. ...
Wellington Street Bus Station is a Transperth bus station. ...
Armadale Line is a suburban railway line in Perth, Australia. ...
Thornlie Train Station, is a Transperth train station 17 km from Perth Train Station, in Western Australia, on a branch-line of the Armadale line. ...
Armadale Train Station, is a Transperth train station 30km apart from Perth Train Station, in Western Australia, on the Armadale Line. ...
Fremantle Line is a suburban railway line in Perth, Australia. ...
Fremantle Train Station, is a Transperth train station 18. ...
Subiaco Train Station, is a Transperth train station 3. ...
Midland Line is a suburban railway line in Perth, Western Australia. ...
Midland Train Station, is a Transperth train station 16km apart from Perth Train Station, in Western Australia, and is the terminus of the suburban rail service on the Midland Line. ...
Bassendean Train Station, is a Transperth train station 10. ...
Joondalup Line, also known as Currambine Line or Clarkson Line, is a suburban railway line in Perth, Australia. ...
Clarkson Train Station, is a Transperth train station 32km from Perth Train Station, in Western Australia. ...
Joondalup Train Station, is a Transperth train station 26km from Perth Train Station, in Western Australia. ...
Whitfords Train Station, is a Transperth train station 19km from Perth Train Station, in Western Australia. ...
Warwick Train Station, is a Transperth train station 13km from Perth Train Station, in Western Australia. ...
Stirling Train Station, is a Transperth train station 9km from Perth Train Station, in Western Australia. ...
From a bank account AutoLoad enables a direct debit to be made automatically from a passenger's bank account to a SmartRider card account when the balance on your card reaches the low-value threshold of $6 for standard users and $3 for concession users. A form must be completed to provide Transperth with the authority to debit money from the bank account. Alternatively, passengers can manually transfer funds from their bank account using BPay, either via phone or internet. It takes 24 hours for funds to transfer to the SmartRider. BPay is a popular payment method in Australia allowing Internet banking or telephone banking payments to registered BPay merchants. ...
On board buses and ferries A SmartRider tag-on machine is integrated into machines which issue bus and ferry tickets. Passengers can add value to the card by paying the driver.
Retail outlets Value can be added via EFTPOS or cash at authorised retail outlets such as newsagents.
Technical Details The SmartRider project includes various machines and technologies to manage and control the system including distance travelled, fare deduction, and processing.
Physical Technology At the core of the system is the individual cards issued to passengers using the system. The cards are a MIFARE-based card and have a unique individual identification number allocated to each card. These cards communicate specific information as they interact with the relevant processing equipment at the points of boarding and disembarking from the various transport modes that the card operates across (bus, train, ferry). MIFARE is reputedly the most widely installed contactless smartcard technology in the world with 500 million smart card chips and 5 million reader modules sold. ...
The Wayfarer SmartTGX150 Electronic Ticketing Machine (ETM)[3] incorporates a smartcard processor that allows the driver to sign on and off, issue cash tickets and process SmartRider transactions. Passengers can use the unit to top up their SmartRider cards and the ETM/GPS interface also determines the exact location of a bus at all times and calculates fare zones automatically. The project also includes the Wayfarer SCP smartcard Platform processor for tagging on and off at all ‘open’ train station platforms, and the SCV, the Wayfarer smartcard bus and ferry validator for tagging on and off buses and ferries. Information collected by processing equipment is then transmitted back to Transperth by either wired LAN (for fixed processors including standalone units and faregates) or wireless LAN (For buses and other mobile forms of transport). The Wayfarer TGX150 ticket machines also include a removable data cartridge that is used as a backup information store that can be used in the event of a systems or communications failure with the central system.[4] The new B Series trains delivered from 2004 service the popular Northern Suburbs Line and will run on the under construction Mandurah Line Transperth is the brand name of the public transport system in Perth, Western Australia. ...
Lan can stand for several things: A local area network Lan (airline) formerly LanChile Lan Peru Län, a kind of administrative division used in Sweden Lan Mandragoran, a fictional character in the Wheel of Time fantasy series by Robert Jordan. ...
Major train stations are fitted with Wayfarer operated access control gates, which open in response to the card.
Systems Platform The Wayfarer Merit and SmarTrack back office systems provide statistical data and interface to the financial control systems of the Commonwealth Bank of Australia. Other functions will allow card top up via the Internet and by direct debit systems.
Criticism Privacy Users of the system pass their card over a processor both on boarding and departure of any mode of transport using the system. Each SmartRider card is uniquely numbered, and registration is necessary before the card can be used for concession card holders, and is necessary to access many of the advertised features for other users though is not compulsory. The registration process requires filling in a form providing Transperth with the passenger's full name, address, date of birth, SmartRider card number and password. The system has been criticised as a threat to the privacy of its users[citation needed]. Usage data is stored both on the card and centrally by Transperth and provides users of the system the capability to check and review recent usage by either visiting a designated Information Kiosk or online via the Transperth website. Privacy groups such as the Council for Civil Liberties consider it a form of mass surveillance and are concerned with how this data will be used[citation needed]. The police have the potential to use SmartRider card data as an investigative tool, and use of this feature overseas dramatically increasing. In London, where the RFID-technology Oyster Card is in use, there were 243 police requests made in total as of March 2006[5][6]. This article is about the capital of England and the United Kingdom. ...
The Oyster card is a form of electronic ticketing designed for use on Transport for London and National Rail services within the Greater London area of England. ...
Design The system has been criticised for usability issues in general system, website and top-up machine design. The most significant usability issue is that pay as you go customers who for whatever reason do not "tag off" at the end of their journeys will not be charged correctly. Users who have run up a pay as you go debt of as little as $4 are prohibited from using the card until the debt is repaid. Another criticism is that problem diagnosis by staff is generally poor[citation needed], as the system is relatively new and complex, and the staff may not be correctly trained, which can lead to passenger frustration.
Costs Criticism has been directed at the cost to users of the SmartRider system compared to its predecessor, the MultiRider. While the MultiRider could be bought as a 40-ride ticket for a 25% discount, this discount can now only be obtained by paying by direct debit (A 15% discount is available for all other methods of payments).[7] This was raised in Parliament by Liberal MP Katie Hodson-Thomas, who claimed that passengers would end up paying $324 more a year for public transport under SmartRider.[8] In February 2006, The West Australian reported criticism by trial users that failure to tag off, either by accidentally forgetting to do so or due to a non-working machine, resulted in a four-zone fare being charged to the SmartRider regardless of distance travelled.[9]. This reporting however was factually incorrect, as the four zone default is only applied to those users who fail to tag-off at the completion of a rail journey. The default fare is equal to the cash fare on the assumed basis that a passenger who has failed to tag off has travelled to the final destination of that particular bus, train or ferry service[10]. The Liberal Party of Australia is an Australian political party. ...
The West Australian (often simply called The West) is Perths only locally edited daily newspaper, and is owned by ASX-listed West Australian Newspapers Limited. ...
During the trial phase of the project, the default fare was charged at the Cash Fare less the customers discount based on how they last reloaded their card. During the expanded control group phase the default fares was removed to penalise a significant number of users who were continually failing to tag off[citation needed].
See also The new B Series trains delivered from 2004 service the popular Northern Suburbs Line and will run on the under construction Mandurah Line Transperth is the brand name of the public transport system in Perth, Western Australia. ...
The MultiRider ticketing system uses magnetic stripe cards containing simple information such as the number of trips that they can be used with, the number of transit zones that can be traversed, and the time and location of the last validation. ...
References - ^ a b Minister for Planning and Infrastructure (14 January 2007). Now we can all get SmartRider (Media Statement). Retrieved on 2007-01-19.
- ^ a b Mason, Graham. "Pensioners put SmartRider system to test", The West Australian, 27 May 2006, p. 42.
- ^ Wayfarer Transit Systems. The Wayfarer SmartTGX150. Retrieved on 2007-01-19.
- ^ Wayfarer Transit Systems (3 May 2005). Perth Smartrider reaches another milestone (Press Release). Retrieved on 2007-01-19.
- ^ "Oyster data use rises in crime clampdown", The Guardian, 13 March 2006. Retrieved on 2007-01-19.
- ^ "Oyster data is 'new police tool'", BBC News Online, 13 March 2006. Retrieved on 2007-01-19.
- ^ Transperth (18 September 2006). Tickets and fares (Archived as at 18 September 2006). Retrieved on 2007-01-19.
- ^ Parliament of Western Australia (26 October 2004). Legislative Assembly of Western Australia. Hansard. Retrieved on 2007-01-19.
- ^ Kent, Melissa. "SmartRider fails to live up to name", The West Australian, 13 February 2006, p. 2.
- ^ SmartRider fares and rules, Transperth
January 14 is the 14th day of the year in the Gregorian calendar. ...
2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the Anno Domini (common) era. ...
2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the Anno Domini (common) era. ...
January 19 is the 19th day of the year in the Gregorian calendar. ...
May 27 is the 147th day (148th in leap years) of the year in the Gregorian calendar, with 218 days remaining. ...
For the Manfred Mann album, see 2006 (album). ...
2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the Anno Domini (common) era. ...
January 19 is the 19th day of the year in the Gregorian calendar. ...
May 3 is the 123rd day of the year in the Gregorian calendar (124th in leap years). ...
2005 (MMV) was a common year starting on Saturday of the Gregorian calendar. ...
2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the Anno Domini (common) era. ...
January 19 is the 19th day of the year in the Gregorian calendar. ...
March 13 is the 72nd day of the year in the Gregorian calendar (73rd in leap years). ...
For the Manfred Mann album, see 2006 (album). ...
2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the Anno Domini (common) era. ...
January 19 is the 19th day of the year in the Gregorian calendar. ...
March 13 is the 72nd day of the year in the Gregorian calendar (73rd in leap years). ...
For the Manfred Mann album, see 2006 (album). ...
2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the Anno Domini (common) era. ...
January 19 is the 19th day of the year in the Gregorian calendar. ...
September 18 is the 261st day of the year (262nd in leap years). ...
For the Manfred Mann album, see 2006 (album). ...
2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the Anno Domini (common) era. ...
January 19 is the 19th day of the year in the Gregorian calendar. ...
October 26 is the 299th day of the year (300th in leap years) in the Gregorian Calendar, with 66 days remaining. ...
2004 (MMIV) was a leap year starting on Thursday of the Gregorian calendar. ...
2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the Anno Domini (common) era. ...
January 19 is the 19th day of the year in the Gregorian calendar. ...
February 13 is the 44th day of the year in the Gregorian calendar. ...
For the Manfred Mann album, see 2006 (album). ...
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