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SugarCRM is a Customer Relationship Management (CRM) software solution vendor. This article is about the U.S. state. ... Location of Cupertino within Santa Clara County, California. ... This article is about work. ... A website (alternatively, web site or Web site) is a collection of Web pages, images, videos or other digital assets that is hosted on one or more web servers, usually accessible via the Internet. ... Customer relationship management (CRM) is a broad term that covers concepts used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information. ...

History

SugarCRM was founded in 2004 by Dody Firmansyah, Clint Oram and Jacob Taylor. The company began as an open source project on Sourceforge in April 2004. By September 2004, Sugar Open Source had been downloaded 25,000 times. In October 2004, the company was named "Project of the Month" on Sourceforge.^[1] The popularity of the project allowed the company to raise $46 million of venture capital from Draper Fisher Jurvetson, Walden International, and New Enterprise Associates.^[2] SugarCRM currently employs over 150 people.^[3] Sugar Open Source has been downloaded over 4,000,000 times^[4] and the project remains one of the most active on SourceForge. SourceForge is a collaborative revision control and software development management system. ... Draper Fisher Jurvetson is a venture capital firm based in Redwood City, California. ... New Enterprise Associates (NEA) is one of the worlds leading venture capital firms focused on information technology and healthcare investments. ...

The company operates a number of web sites, including its commercial web site SugarCRM.com, a development web site SugarForge.org, Sugar Exchange, a destination for purchasing third-party extensions, and user forums.

Products

Versions

SugarCRM develops CRM software in three versions:

• Sugar Community Edition
• Sugar Professional
• Sugar Enterprise.

Each product is produced from the same code tree with Sugar Community Edition containing roughly 85 percent of the functionality contained in Sugar Professional and Sugar Enterprise. The products are based on the LAMP stack of Linux, Apache, MySQL and PHP, although it is also well suited to running on other platforms that can deliver Apache, MySQL and PHP such as Windows, Solaris and Mac OS X. SugarCRM can also use alternative databases such as Oracle. Their functionality includes sales force automation, marketing campaigns, customer cases, collaboration and reporting. Sugar Community Edition is free of charge; Sugar Professional and Sugar Enterprise are sold at an annual subscription. The acronym LAMP refers to a solution stack of software, usually free software / open-source software, used to run dynamic Web sites or servers. ... This article is about operating systems that use the Linux kernel. ... The Apache HTTP Server, commonly referred to simply as Apache, is a web server notable for playing a key role in the initial growth of the World Wide Web. ... MySQL (pronounced (IPA) , my S-Q-L[1]) is a multithreaded, multi-user SQL database management system (DBMS)[2] which has, according to MySQL AB, more than 10 million installations. ... For other uses, see PHP (disambiguation). ... Windows redirects here. ... The Solaris Operating System, usually known simply as Solaris, is a free Unix-based operating system introduced by Sun Microsystems in 1992 as the successor to SunOS. Solaris is known for its scalability, especially on SPARC systems, as well for being the origin for many innovative features such as DTrace... Mac OS X (pronounced ) is a line of graphical operating systems developed, marketed, and sold by Apple Inc. ... The term Oracle database may refer either to the database management system (DBMS) software released by Oracle Corporation as Oracle RDBMS, or to any of the individual databases managed by such software. ...

Deployment types

The company offers a Software as a Service (SaaS), on-premise offering and appliance solution. There are 5 communes and a valley that have the name Saas in Switzerland: Saas im Prättigau, in the Canton of Graubünden Saas-Almagell, in the Canton of Valais Saas-Balen, in the Canton of Valais Saas-Fee, in the Canton of Valais Saas-Grund, in the Canton...

License

On July 25, 2007, SugarCRM announced the adoption of the GNU General Public License (version 3) for Sugar Community Edition, the offering previously known as Sugar Open Source.^[5] The GPL takes effect with the release of Sugar Community Edition 5.0, scheduled for late summer 2007. is the 206th day of the year (207th in leap years) in the Gregorian calendar. ... Year 2007 (MMVII) was a common year starting on Monday of the Gregorian calendar in the 21st century. ... GPL redirects here. ... GPL redirects here. ...

Previous versions of Sugar Community Edition were licensed under the SugarCRM Public License which is based on the Mozilla Public License and the Attribution Assurance License. While Sugar Open Source was freely redistributable and allowed for the inspection and modification of the source code and for the creation of derived works, there had been some concern in the community surrounding SugarCRM's use of the term "commercial open source" to describe its products.^[6]-1...

See also

• Web application
• Vtiger CRM, an open source fork of SugarCRM
• Splendidcrm, an implementation on the Microsoft technology stack (Windows, C#, ASP.NET, SQL Server).

In software engineering, a web application is an application delivered to users from a web server over a network such as the World Wide Web or an intranet. ... vtiger CRM is an open source CRM business solution built over LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects. ... Open source refers to projects that are open to the public and which draw on other projects that are freely available to the general public. ... In software engineering, a project fork or branch happens when a developer (or a group of them) takes a copy of source code from one software package and starts to independently develop a new package. ...

External links

• Official website
• Sugarforge — Plug-ins and third-party projects for SugarCRM

References