|
Ticketmaster is based in West Hollywood, California, USA, but has operations in many countries around the world. Typically, Ticketmaster's clients (arenas, stadiums, and theatres) control their events, and Ticketmaster simply acts as an agent, selling the tickets that the clients make available to them. Image File history File links Ticketmaster logo [1]. File history Legend: (cur) = this is the current file, (del) = delete this old version, (rev) = revert to this old version. ...
In business, a subsidiary is a company controlled by another company or corporation. ...
Nickname: WeHo Location of Los Angeles County in California and West Hollywood within Los Angeles County Country United States State California County Los Angeles Incorporated 1984 - City Council John Heilman (mayor) Sal Guarriello John J. Duran Abbe Land Jeffrey Prang Area - City 1. ...
Cheap Tickets redirects here. ...
A holding company is a company that owns enough voting stock in another firm to control management and operations by influencing or electing its board of directors. ...
IAC/InterActiveCorp NASDAQ: IACI is an American conglomerate with interests in electronic retailing, Internet and interactive media, local media services, online personals, real estate and financial services. ...
A website (or Web site) is a collection of web pages, images, videos and other digital assets and hosted on a particular domain or subdomain on the World Wide Web. ...
Nickname: WeHo Location of Los Angeles County in California and West Hollywood within Los Angeles County Country United States State California County Los Angeles Incorporated 1984 - City Council John Heilman (mayor) Sal Guarriello John J. Duran Abbe Land Jeffrey Prang Area - City 1. ...
ARENA may refer to either: Nationalist Republican Alliance, a political party in El Salvador. ...
Telstra Stadium in Sydney, Australia is capable of being converted from a rectangular rugby football field to an oval for cricket and Australian rules football games This article is about the building type. ...
Serge Sudeikins poster for the Bat Theatre (1922). ...
Agency is an area of law dealing with a contractual or quasi-contractual relationship between at least two parties in which one, the principal, authorizes the other, the agent, to represent her or his legal interests and to perform legal acts that bind the principal. ...
One of the first ticketing companies to sell tickets on the Internet, Ticketmaster now sells a large percentage of its tickets online, some via phone, and almost none through its once large network of ticket outlets.
Ticketmaster has recently devoted significant resources to keeping up with fraud and offers the usual variety of options available for consumer goods. Other technology includes barcoded tickets, which offers the ability for counterfeit ticket to be refused at the point of entrance. This article does not cite its references or sources. ...
For other uses, see Counterfeit (disambiguation). ...
Ticketmaster's market share remains over 50% of total sales for tickets in the United States and the ready availability of web-based ticketing software have combined to keep its overall sales from growing in 2004 and 2005.
Major League Baseball's acquisition of rival Tickets.com in 2005 marks the most significant organization moving away from using Ticketmaster's services. In an effort to foster its reputation in the international community, Ticketmaster has pledged to donate 5% of all profits in the month of May 2007 to the World Bank Group. World Bank Group logo The World Bank Group is a group of five international organizations responsible for providing finance and advice to countries for the purposes of economic development and eliminating poverty. ...
Ticketmaster is owned by IAC/InterActiveCorp, a large company that also owns many other popular Internet sites and services. IAC/InterActiveCorp NASDAQ: IACI is an American conglomerate with interests in electronic retailing, Internet and interactive media, local media services, online personals, real estate and financial services. ...
Service fees As an example of a fairly typical markup, a ticket to see Motörhead at Brixton Academy, London 2006, will cost £25, plus £3.75 per ticket service charge, plus £4.95 postage and packing per order. In this example, the fees are approximately an additional 35% of the cost of the ticket. Tickets to see the Westminster Dog Show in New York in 2007 are $40, plus a $10 "convenience fee", plus postage. More expensive tickets would have higher charges, but generally proportionately less relative to the total: tickets to see Pavarotti at Chatsworth House were selling for £85 for the ticket, £8 service charge per ticket, and £2.50 per order for either postal delivery or box office collection. A day ticket to T in the Park costs £56.50 face value but with extra charges it goes up to £63.50. T in the Park is a major Scottish music festival, held annually since 1994. ...
Further examples of a typical markup include a $30 ticket to see Public Enemy at the House Of Blues in Chicago, IL on March 8th, 2007 becomes $45.36 after fees (51% markup); a $25 ticket to see The Decemberists at the Tabernacle in Atlanta, GA on April 6, 2007 becomes $39.40 after fees (58% markup); a $50 ticket to see The Pogues at the Congress Theatre in Chicago, IL on March 6th becomes $67.53 after fees (35% markup).
Ticketmaster also charges a fee for ticket delivery, even if the ticket is in the form of an automatically generated virtual "e-ticket", which the buyer must then print out themselves, at their own expense. Buyers may also be charged an extra fee to collect the ticket(s) from the venue.
Ticketmaster rarely may receive income from the face value of the tickets it sells, depending on how they negotiate a specific deal. This may affect how artists and promoters set their final ticket prices. In most cases, Ticketmaster only makes money from service charges and handling fees that are added on to the final ticket price. Sometimes parts of the service charge and/or handling fees goes to the promoter or venue rather than to Ticketmaster.
Ticket sales market Ticketmaster frequently obtains agreements to become the sole provider of tickets for large venues, in keeping with a business strategy it has used since the 1980s when it consolidated regional ticketing services into a single entity. In many cases, acquiring this exclusivity requires Ticketmaster to pay substantial "signing bonuses" to venues, sometimes millions of dollars. Although this practice can significantly reduce the profitability to Ticketmaster of these exclusive relationships, to date using these bonuses has enabled them to maintain venue exclusivity as a competitive strategy, though the future viability of this strategy is unclear as the Internet as the primary sales channel for tickets makes exclusivity a less attractive option for venues.
Ticketmaster is the subject of frequent complaints in the blogosphere and print media due to high ticket service charges. Notably, in the 1990s, Pearl Jam brought a lawsuit alleging that Ticketmaster is a monopoly, whose anticompetitive practices allow markup prices of more than 30%. Ticketmaster was found to be not guilty of violating antitrust law. Blogosphere is the collective term encompassing all blogs as a community or social network. ...
The 1990s decade refers to the years from the start of 1990 to the end of 1999. ...
Pearl Jam is a Grammy Award-winning American Grunge band, formed in Seattle, Washington, and considered one of the most influential bands of the 1990s. ...
In economics, a monopoly (from the Latin word monopolium - Greek language monos, one + polein, to sell) is defined as a persistent market situation where there is only one provider of a product or service. ...
This article or section needs to be wikified. ...
This article is about anti-competitive business behavior. ...
Competitors of Ticketmaster sometimes offer to charge lower service charges, or the ability for clients to keep more of the service charges for themselves. Competitors include Vendini.com, Etix.com, Tickets.com, Stubhub, TicketLiquidator.com,viagogo, Seatwave, America Online, Broadway.com, and Theatre.com. TicketWeb, a Ticketmaster subsidiary also offers lower fees. These companies are typically excluded from primary ticket sales for major-league sports events in the U.S.(with the exception of Major League Baseball, which, as noted below, is now the owner of number 2 competitor Tickets.com). Tickets. ...
This article or section is not written in the formal tone expected of an encyclopedia article. ...
viagogo is an online ticket exchange aimed at the European market. ...
To meet Wikipedias quality standards, this article may require cleanup. ...
Ticketmaster is the primary ticket seller for 27 of the 30 NHL teams and 28 of 30 NBA teams, but in 2005, Major League Baseball acquired Ticketmaster rival Tickets.com. Some analysts[Please name specific person or group] expect MLB to stop using Ticketmaster for the sale of its approximately 100,000,000 baseball tickets per year once current contracts with Ticketmaster have expired. “NHL†redirects here. ...
The National Basketball Association (NBA) is the worlds premier mens basketball league. ...
Also of concern to the company is declining sales in the highly profitable concert business. Off by double-digit percentages in 2005 from 2004, the summer concert season is a major profit center for the company with its high per-ticket prices and accompanying high service fees.
Ticketmaster has had only limited success in the secondary ticketing market. In September 2003, Ticketmaster announced plans to sell tickets in Internet auctions, which would bring the price of tickets closer to market prices, but its market share compared to that of eBay or Stubhub remains small, and Internet auctions are still a relatively minor part of its business. Indeed, since around the time of the 2003 announcement, Ticketmaster has lost the lead in the secondary ticketing market to new entrants like Stubhub, who have developed a popular and effective person-to-person market for tickets. Recently, Ticketmaster President Sean Moriarty appeared on a story about the ticketing business on NPR and pleaded for legislation that would make the selling of tickets from person to person illegal except through Ticketmaster's own product for this purpose. 2003 (MMIII) was a common year starting on Wednesday of the Gregorian calendar. ...
eBay is one of the most widely known online auction websites The online auction business model is one in which participants bid for products and services over the Internet. ...
Privacy The company's use of personal information is more aggressive than most: a term that users wishing to purchase from their website must agree to is to receive Ticketmaster marketing:
"By completing this registration form you indicate that you consent to Ticketmaster sharing your email address and other information with those who provide the event, and that you consent to those who provide the event using your information to contact you by email or other means to send you marketing or other messages or using or disclosing your information in other ways. By completing this registration form, you also indicate that you consent to Ticketmaster contacting you by email or other means to send you marketing or other messages and using and disclosing the information you submit, as described in the Ticketmaster Privacy
This term is actually somewhat less aggressive than previously, following criticism [1] [2] [3] [4], and accusations of spamming. However, users of the site automatically receive a regular "My Account" email, which comes with the notice "By signing up to Ticketmaster you agreed to receive this email. If you do not want to receive it, you can edit your preferences on the site". In other words, Ticketmaster deliberately does not allow users to opt-out at signup from unwanted email in order to increase the audience for its marketing, and the unsubscribe procedure requires the user to login to a web page: there is no simple unsubscribe link or email address. A KMail folder full of spam emails collected over a few days. ...
Wikipedia does not yet have an article with this exact name. ...
More recently, Ticketmaster.com customers have complained about being enrolled without consent for the Entertainment Rewards program of sister company entertainment.com. Customers complain that despite explicitly refusing offers made to them while buying tickets through Ticketmaster.com, a $9 a month charge continues to appear on their monthly statements. Customers have also complained that these charges continue to accrue month to month and that Ticketmaster is unresponsive in stopping or removing these charges. If the allegations are true, Ticketmaster has not only shared personally identifying information to a sister company without consent, but also transmitted credit card information without consent. Whereas aggressively sharing information for marketing may be considered bad netiquette and in the extreme could give rise to civil liability, unauthorized charges to credit cards can potentially be criminal. This hasn't been proven, but the allegations are far more serious than older complaints of aggressive marketing via email. Credit cards A credit card is a system of payment named after the small plastic card issued to users of the system. ...
Netiquette (neologism, a portmanteau formed from network etiquette, though now commonly mistaken to be Internet etiquette) is a catch-all term for the conventions of politeness and respect recognized on Usenet, in mailing lists, in live chat systems, and on other electronic forums such as Internet message boards. ...
Customers can opt out by telephone; the charges should stop within three months of the call. Also, the Better Business Bureau in Troy, Michigan, where Entertainment Rewards is based, is capable of handling complaints. The telephone is a telecommunications device which is used to transmit and receive sound (most commonly voice and speech) across distance. ...
BBB logo The Better Business Bureau (BBB), founded in 1912, is an organization based in the United States and Canada. ...
Troy is a city in Oakland County of the U.S. state of Michigan. ...
Ticketmaster controls the entire event ticket market. When another entity, such as stubhub.com, tries to capitalize, they sue them.
Prominent Lawsuits In 1994, the rock band Pearl Jam appealed to the Antitrust Division of the Department of Justice, complaining that Ticketmaster adopted monopolistic practices and refused to lower service fees for the band's tickets. At the time, Pearl Jam wanted to keep ticket prices under $20 for their fans, with service charges no greater than $1.80. The company had exclusive contracts with many of the large venues in the United States and threatened to take legal action if those contracts were broken. The Justice Department ruled in favor of Ticketmaster, which culminated in the cancellation of the 1994 Pearl Jam tour. [5] [6] [7] 1994 (MCMXCIV) was a common year starting on Saturday of the Gregorian calendar, and was designated as the International Year of the Family and the International Year of the Sport and the Olympic Ideal by United Nations. ...
Pearl Jam is a Grammy Award-winning American Grunge band, formed in Seattle, Washington, and considered one of the most influential bands of the 1990s. ...
On April 28, 1997, Ticketmaster sued Microsoft over its Sidewalk service for allegedly deep linking into Ticketmaster's site. The suit was settled after a two-year legal battle in which Ticketmaster claimed that linking to specific pages on an Internet site without permission was an unfair practice. April 28 is the 118th day of the year (119th in leap years) in the Gregorian calendar, with 247 days remaining. ...
1997 (MCMXCVII) was a common year starting on Wednesday of the Gregorian calendar. ...
Microsoft Corporation, (NASDAQ: MSFT, HKSE: 4338) is a multinational computer technology corporation with global annual revenue of US$44. ...
Sidewalk. ...
Deep linking, on the World Wide Web, is the act of placing on a Web page a hyperlink that points to a specific page or image within another website, as opposed to that websites main or home page. ...
External links |
Feeds |
Contact