User experience is a term used to describe the overall experience and satisfaction a user has when using a product or system. It most commonly refers to a combination of software and business topics, such as selling over the web, but it applies to any result of interaction design. Interactive voice response systems, for instance, are a frequently mentioned design that can lead to a poor user experience. Computer software (or simply software) refers to one or more computer programs and data held in the storage of a computer for some purpose. ... To meet Wikipedias quality standards, this article or section may require cleanup. ... In telephony, interactive voice response, or IVR, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. ... Design, usually considered in the context of the applied arts, engineering, architecture, and other such creative endeavours, is used as both a noun and a verb. ...
User Experience (UX) Design defines a sequence of screen presentations, user interactions, and system responses that meet user goals and tasks while satisfying business and functional requirements.
Experience design is an approach to the design of products, services and environments based on a holistic consideration of the users experience. ... It has been suggested that this article or section be merged with Ergonomics. ... Industrial design is an applied art whereby the aesthetics and usability of products may be improved. ... User expectations refers to the consistency that users expect from products. ...
External links
Interaction-Design.org entry about UX Another encyclopedia entry for User Experience
UXnet.org The User Experience Network, dedicated to exploring opportunities for cooperation and collaboration among UX-related organizations and individuals.
EServer TC Library: User Experience A rated, reviewed annotated bibliography of works about user experience design
Subsequently, there are numerous other examples of "UserExperience" in use through the late 1970's and early 1980's, largely restricted to the human-computer interaction communities and particularly in the context of user-centered design (UCD).
In recent years, "UserExperience" has transcended simple interactions within computing environments and is used as a qualifier for various on- and offline experiences, ranging from person-to-person interactions, such as customer service, as well as analogue products such as the automobile.
Userexperience has thus evolved from HCI to broader issues of customer satisfaction and competitive differentiation, suggesting that it will remain a pertinent issue for design and business in the future.
Userexperience is a term used to describe the overall experience and satisfaction a user has when using a product or system.
UXnet.org The UserExperience Network, dedicated to exploring opportunities for cooperation and collaboration among UX-related organizations and individuals.
The Elements of UserExperience, by Jesse James Garrett
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