Number of Enterprises of Call Centers
This key economic indicator for the Call Center sector has been recently updated.
- Germany Number of Enterprises of Call Centers jumped by 8.6% in 2019, from a year earlier.
- Since 2014 United Kingdom Number of Enterprises of Call Centers increased 2.4% year on year to 827 Enterprises.
- In 2019 Italy was number 2 in Number of Enterprises of Call Centers.
Top Countries in Number of Enterprises of Call Centers
| # | 33 Countries | Units (Enterprises) | Last | YoY | 5‑years CAGR | |
|---|---|---|---|---|---|---|
| 1 |
#1
Poland
|
1,774 | 2019 | +4.1 % | -0.6 % | View data |
| 2 |
#2
Italy
|
1,415 | 2019 | +0.9 % | +0.7 % | View data |
| 3 |
#3
France
|
1,313 | 2019 | +3.8 % | -11.1 % | View data |
| 4 |
#4
Germany
|
1,032 | 2019 | +8.6 % | -5.5 % | View data |
| 5 |
#5
United Kingdom
|
827 | 2019 | +8.0 % | +2.4 % | View data |
| 6 |
#6
Netherlands
|
803 | 2019 | -2.4 % | +25.0 % | View data |
| 7 |
#7
Sweden
|
534 | 2019 | +4.9 % | -4.2 % | View data |
| 8 |
#8
Romania
|
419 | 2019 | +4.0 % | +2.7 % | View data |
| 9 |
#9
Spain
|
381 | 2019 | +5.3 % | +1.4 % | View data |
| 10 |
#10
Hungary
|
226 | 2019 | +0.9 % | +6.8 % | View data |
| 11 |
#11
Norway
|
204 | 2019 | -0.5 % | -0.7 % | View data |
| 12 |
#12
Bulgaria
|
172 | 2019 | +1.8 % | +12.1 % | View data |
| 13 |
#13
Finland
|
159 | 2019 | +1.9 % | -4.6 % | View data |
| 14 |
#14
Austria
|
154 | 2019 | -0.7 % | -2.4 % | View data |
| 15 |
#15
Czech Republic
|
152 | 2019 | -5.0 % | -0.5 % | View data |
| 16 |
#16
Denmark
|
151 | 2019 | +6.3 % | +1.5 % | View data |
| 17 |
#17
Belgium
|
135 | 2019 | +6.3 % | -8.6 % | View data |
| 18 |
#18
Portugal
|
123 | 2019 | +0.8 % | +6.5 % | View data |
| 19 |
#19
Ireland
|
101 | 2019 | +1.0 % | NA | View data |
| 20 |
#20
Slovenia
|
95 | 2019 | +8.0 % | +10.0 % | View data |
| 21 |
#21
Greece
|
91 | 2019 | +5.8 % | +1.9 % | View data |
| 22 |
#22
Serbia
|
79 | 2018 | +12.9 % | NA | View data |
| 23 |
#23
Bosnia and Herzegovina
|
72 | 2019 | +2.9 % | +19.1 % | View data |
| 23 |
#23
Latvia
|
72 | 2019 | +5.9 % | +8.0 % | View data |
| 25 |
#25
Switzerland
|
63 | 2019 | +1.6 % | -3.4 % | View data |
| 26 |
#26
Estonia
|
36 | 2019 | +12.5 % | +1.8 % | View data |
| 26 |
#26
Macedonia
|
36 | 2019 | +2.9 % | +16.2 % | View data |
| 28 |
#28
Croatia
|
33 | 2019 | +3.1 % | +22.4 % | View data |
| 29 |
#29
Lithuania
|
19 | 2019 | +5.6 % | -1.0 % | View data |
| 30 |
#30
Slovakia
|
18 | 2019 | +5.9 % | +1.1 % | View data |
| 31 |
#31
Iceland
|
16 | 2018 | +23.1 % | +17.0 % | View data |
| 32 |
#32
Cyprus
|
14 | 2019 | +0.0 % | +36.1 % | View data |
| 33 |
#33
Luxembourg
|
10 | 2019 | +11.1 % | +0.0 % | View data |
Source: European Commission