Number of Persons Employed of Call Centers
This key economic indicator for the Call Center sector has been recently updated.
- In 2019, Number of Persons Employed of Call Centers in Germany was up 16.3% from a year earlier.
- Since 2014 Spain Number of Persons Employed of Call Centers jumped by 3.1% year on year at 105,042 Employees.
- In 2019 Italy was ranked number 4 in Number of Persons Employed of Call Centers.
Top Countries in Number of Persons Employed of Call Centers
# | 33 Countries | Units (Employees) | Last | YoY | 5‑years CAGR | |
---|---|---|---|---|---|---|
1 |
#1
Germany
|
114,278 | 2019 | +16.3 % | -2.3 % | View data |
2 |
#2
Spain
|
105,042 | 2019 | +1.2 % | +3.1 % | View data |
3 |
#3
United Kingdom
|
54,313 | 2019 | -2.5 % | -12.0 % | View data |
4 |
#4
Italy
|
53,608 | 2019 | +1.6 % | -0.3 % | View data |
5 |
#5
France
|
36,002 | 2019 | -1.2 % | -4.0 % | View data |
6 |
#6
Romania
|
22,430 | 2019 | +5.2 % | +10.9 % | View data |
7 |
#7
Portugal
|
18,512 | 2019 | -0.9 % | +12.4 % | View data |
8 |
#8
Poland
|
16,229 | 2019 | -0.2 % | +4.3 % | View data |
9 |
#9
Netherlands
|
13,816 | 2019 | -1.2 % | +5.1 % | View data |
10 |
#10
Sweden
|
12,222 | 2019 | -0.8 % | -3.2 % | View data |
11 |
#11
Ireland
|
9,505 | 2019 | +0.7 % | NA | View data |
12 |
#12
Bulgaria
|
8,903 | 2019 | +2.0 % | +12.4 % | View data |
13 |
#13
Czech Republic
|
8,720 | 2019 | +3.8 % | +5.3 % | View data |
14 |
#14
Greece
|
5,958 | 2019 | -4.8 % | +10.5 % | View data |
15 |
#15
Serbia
|
5,358 | 2018 | +17.8 % | NA | View data |
16 |
#16
Austria
|
4,953 | 2019 | +3.5 % | -1.9 % | View data |
17 |
#17
Denmark
|
4,927 | 2019 | +7.7 % | +5.4 % | View data |
18 |
#18
Belgium
|
4,668 | 2019 | +9.1 % | -2.2 % | View data |
19 |
#19
Finland
|
4,325 | 2019 | +0.1 % | -3.0 % | View data |
20 |
#20
Norway
|
4,094 | 2019 | -3.5 % | +0.1 % | View data |
21 |
#21
Switzerland
|
3,566 | 2019 | +3.1 % | -3.2 % | View data |
22 |
#22
Slovakia
|
2,251 | 2019 | +5.2 % | +15.4 % | View data |
23 |
#23
Lithuania
|
1,856 | 2019 | +3.7 % | +3.5 % | View data |
24 |
#24
Hungary
|
1,675 | 2019 | -0.7 % | -4.1 % | View data |
25 |
#25
Croatia
|
1,529 | 2019 | +4.1 % | +12.8 % | View data |
26 |
#26
Bosnia and Herzegovina
|
1,475 | 2019 | +0.3 % | +22.6 % | View data |
27 |
#27
Latvia
|
1,468 | 2019 | -2.3 % | +4.0 % | View data |
28 |
#28
Estonia
|
1,455 | 2019 | +1.0 % | -1.2 % | View data |
29 |
#29
Slovenia
|
443 | 2019 | -1.8 % | +19.6 % | View data |
30 |
#30
Macedonia
|
388 | 2018 | -20.8 % | NA | View data |
31 |
#31
Cyprus
|
212 | 2019 | -1.4 % | +28.3 % | View data |
32 |
#32
Luxembourg
|
119 | 2018 | -7.0 % | -3.4 % | View data |
33 |
#33
Iceland
|
36 | 2018 | +38.5 % | +40.4 % | View data |
Source: European Commission